DLDeja Lee
@dejalee
Dependable Warehouse and Quality Control Specialist with 7 years experience.
United StatesWhat I'm looking for
I am a dependable and safety-conscious Warehouse and Quality Control Specialist with over 7 years of experience in fast-paced environments such as retail, logistics, and manufacturing. My expertise includes forklift operation, pallet jack usage, and quality inspection, all while adhering to OSHA safety protocols. I have a strong work ethic and am committed to improving process efficiency and supporting cross-functional teams.
In my current role as a Quality Control & Forklift Operator at Wincore Windows, I conduct quality inspections and operate equipment to enhance workflow efficiency. My efforts contributed to a 15% reduction in product defects. Previously, as a Retail Operations Manager at Dick's Sporting Goods, I led a team of over 20 associates, achieving sales performance 30% above target and reducing shrinkage by 10%. I am eager to bring my hands-on skills and dedication to a warehouse or production team focused on excellence.
Experience
Work history, roles, and key accomplishments
Quality Control & Forklift Operator
Wincore Windows
Jun 2023 - Present (2 years 1 month)
Conducted quality inspections of windows and doors, ensuring compliance with industry standards. Operated pallet jacks and forklifts to move materials across production floor and loading areas. Contributed to a 15% reduction in product defects through continuous improvement efforts.
Retail Operations Manager
Dick's Sporting Goods
Feb 2020 - Jul 2023 (3 years 5 months)
Managed floor operations, inventory logistics, and team performance in a high-volume retail store. Led a team of 20+ associates, achieving 30% above-target sales performance and reducing shrinkage by 10%. Improved merchandising strategies to increase customer engagement by 25%.
Customer Service & Inventory Assistant
Target
Jan 2019 - Feb 2020 (1 year 1 month)
Provided front-line support for customer inquiries, complaints, and product recommendations. Assisted in inventory restocking and stockroom logistics using pallet jacks and forklifts. Maintained accurate inventory counts and participated in cycle counts and audits.
Cash Handling & Support Associate
McDonald's
Oct 2016 - Jan 2019 (2 years 3 months)
Processed high-volume transactions with accuracy and efficiency at the front register. Assisted with unloading deliveries and inventory storage using pallet jacks. Promoted upselling and customer satisfaction through prompt service and product knowledge.
Education
Degrees, certifications, and relevant coursework
Kendrick High School
Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills. Focused on general studies to prepare for future career opportunities.
Availability
Location
United StatesAuthorized to work in
Job categories
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