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Deirdre Williams

@deirdrewilliams

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I lead enterprise transformation and process improvement across regulated organizations.

United States

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What I'm looking for

I'm looking to lead enterprise transformation, process redesign, and change initiatives where I can turn complex business needs into measurable operational improvements, strong governance, and sustainable adoption.

I've led enterprise transformation initiatives at Rutgers University, redesigning workflows across Operations, IT, and Administration to improve service delivery. My work reduced administrative costs by 20% and cycle time by 30% through Lean Six Sigma and data-driven analysis.

At Princeton University and Cenlar FSB, I translated complex process, compliance, and operational needs into executable roadmaps, governance frameworks, standardized workflows, and performance measures. I facilitate stakeholder alignment, manage risks and dependencies, and help organizations adopt sustainable improvements.

I've managed teams and concurrent cross-functional workstreams in higher education and regulated financial services. As a Lean Six Sigma Master Black Belt with an MBA in Finance, I focus on measurable gains in efficiency, quality, controls, and operational performance.

Experience

Work history, roles, and key accomplishments

Project Manager Consultant

Rutgers University

Jan 2023 - Dec 2023 (11 months)

Led enterprise business transformation initiatives across multiple operational units, managing 5+ concurrent workstreams and applying Lean Six Sigma to reduce administrative costs by 20% and cycle time by 30%.

Lean Six Sigma Process Mapping Workflow Redesign KPI Dashboards Executive Reporting Stakeholder Facilitation Project Management Data Analysis

Process Improvement Consultant

Princeton University

Jun 2021 - Jun 2022 (1 year)

Led cross-functional transformation and Lean Six Sigma initiatives that increased operational efficiency by 15% through process mapping, gap analysis, and redesigned workflows.

Lean Six Sigma Process Mapping Gap Analysis Root Cause Analysis Workflow Redesign Stakeholder Workshops Action Planning

Compliance Change Management Manager

Cenlar FSB

Mar 2018 - Apr 2019 (1 year 1 month)

Led change management, process improvement, governance, and risk initiatives in a regulated financial-services environment, coordinating execution across 6+ business units.

Change Management Process Improvement Governance Risk Management Compliance Process documentation Stakeholder Communication

Project Manager, Quality Control

Cenlar FSB

Jan 2011 - Mar 2018 (7 years 2 months)

Managed a team of 20 professionals and led cross-functional quality, compliance, and process improvement initiatives, increasing compliance accuracy by 25%.

Team Management Quality Control Compliance Process Improvement Data Analysis Performance Metrics Root Cause Analysis