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DEIDRE SICARD

@deidresicard

Administrative Assistant at HD Property Group, coordinating maintenance and records across four residential estates.

South Africa
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At HD Property Group, I provide administrative support across four residential estates, coordinating maintenance requests and communicating work requirements to contractors. I monitor progress, follow up on outstanding work, and keep electronic and physical property records accurate.

I also draft resident notices and operational correspondence, coordinate resident move-ins and move-outs, and manage workflows in Monday.com. Residents have recognised my prompt, professional, and solution-focused customer service.

My background includes customer service and sales at CanHealth and Edgars, as well as booking travel for clients at HRG Connex. I hold a BCom Honours in Business Management and a BCom in Human Resource Management from University of South Africa.

Experience

Work history, roles, and key accomplishments

CA

Promotional Sales Representative

CanHealth

Jan 2021 - Dec 2021 (11 months)

Engaged with customers to promote products and drive sales. Communicated product features and benefits to increase brand awareness.

HC

Trainee Travel Assistant

HRG Connex

Jan 2007 - Dec 2007 (11 months)

Booked flights, accommodation and car hire for clients. Coordinated travel arrangements to ensure smooth itineraries.

ED

Service-Centre Operator

Edgars

Jan 1998 - Dec 2001 (3 years 11 months)

Operated the POS system to process sales and refunds efficiently. Engaged with customers to provide excellent service and handled transactions accurately.

ED

Retail Sales Assistant

Edgars

Jan 1996 - Dec 1998 (2 years 11 months)

Provided excellent customer service to enhance the shopping experience. Achieved sales targets through product promotion and client engagement.

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

BCom Honours, Business Management

Completed a BCom Honours in Business Management in April 2024.

University of South Africa logoUA

University of South Africa

BCom, Human Resource Management

Completed a BCom in Human Resource Management in April 2022.

University of South Africa logoUA

University of South Africa

Higher Certificate, Economic and Management Sciences

Completed a Higher Certificate in Economic and Management Sciences in April 2019.

DC

Damelin College

Diploma, Retail Travel

Completed a Diploma in Retail Travel in April 2007.

Tech stack

Software and tools used professionally

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