Degracia Mvala

Responsible for general administration tasks including answering calls, interacting with customers, tracking parcels, and managing delivery schedules. Involved in problem-solving for parcel issues and ensuring compliance with service level agreements.

Controlled plant operations via computer, managed general administration tasks, and captured data. Responsible for sending reports and managing communications related to operations.

Provided safety training and updates, conducted risk assessments, and enforced health and safety procedures. Managed safety equipment and ensured compliance with safety regulations.

Operated and managed slime plant processes, including sampling and conveyor belt operations. Acted as a supervisor and ensured efficient plant operations.

Studied Health and Safety Environmental Management, focusing on environmental safety practices.

Completed a short course in Samtrac, gaining knowledge in safety management and risk assessment.

Trained as a Health and Safety Representative, learning to enforce safety regulations and procedures.

Completed training in Sodium Cyanide Solution, focusing on safe handling and operational procedures.

Received training in Occupational Health and Safety, emphasizing workplace safety standards.

Completed Operator Training for Harmony Cook Plant, focusing on operational safety and efficiency.

Received a Token of Recognition for training in Psycho-Social Support to Orphans and Vulnerable Children.

Achieved a Senior Certificate, completing subjects including IsiXhosa, English, and Biology.