Open to opportunities

Deepti Shah

@deeptishah

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Dedicated finance professional with 10 years of operational project management.

India

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What I'm looking for

I seek a dynamic role in a growth-oriented organization that values innovation and teamwork.

I am a results-driven and dedicated professional with over 10 years of experience in managing operational projects, teams, and confidential data within the financial services industry. My journey has been marked by a commitment to achieving SLAs and organizational goals while continuously targeting career growth through professional development and learning opportunities.

Throughout my career, I have demonstrated effective communication skills at all levels, coupled with strong problem-solving, analytical, and organizational abilities. I thrive in both team environments and independent initiatives, always aiming to contribute positively to my organization. I am eager to dedicate the next decade to a company where I can establish a fulfilling career while being flexible and adaptable to new challenges.

Experience

Work history, roles, and key accomplishments

Current

IELTS, PTE & CELPIP Trainer

Current

Self Employed

Nov 2020 - Present (4 years 8 months)

Provided online training for PTE and individual IELTS sessions. Certified trainer with requisite certificates, conducting morning and evening batches.

IELTS Training CELPIP Training Curriculum Development Adult Education

Current

Legal & Sales Manager

Current

Aatmiya Group

Mar 2023 - Present (2 years 4 months)

Led the implementation of Farvision Software to streamline workflow and integrated all departments for regular review. Managed marketing and sales for the residential segment and the group's social media profile.

Farvision Software System Integration Budgeting Marketing Sales Social Media Management Client Relationship Management

Credit Collection & Post Sales Manager

Shivalik Group

Aug 2020 - Mar 2023 (2 years 7 months)

Managed credit collection and post-sales operations, overseeing timely collections for various projects and handling client queries with a team. Ensured 100% accuracy in Farvision bookings and managed legal documentation and registrations.

Credit Collections Post Sales Farvision Bookings Legal Documentation Team Management Operations

Associate Manager- Branch Credit

Muthoot Housing Finance Co Ltd

Apr 2018 - Aug 2020 (2 years 4 months)

Responsible for all credit functions for Home Loan and Loan Against Property cases across multiple locations. Assessed client needs and financial viability by visiting business places and residences, ensuring regular repayments.

Home Loans Loan Against Property Financial Analysis Risk Assessment Due Diligence

Branch Credit Manager

Shubham Housing Development Finance Ltd

Jul 2016 - Mar 2018 (1 year 8 months)

Managed the entire credit, operations, and disbursement teams for Home Loans and Mortgage Loans. Handled customer queries, assessed client financial needs, and managed delinquency ratios.

Operations Management Customer Service Underwriting Team Leadership Contract Review

CPA Manager

ICICI Bank

Aug 2006 - Apr 2007 (8 months)

Managed the branch for personal loans, overseeing processes, credit, and disbursals. Led a team of 15 executives and handled administration and customer-related issues.

Personal Loans Team Management Process Improvement Customer Relationship Management Financial Products Administration

Account Assistant

Waseema Packaging

Sep 2013 - May 2016 (2 years 8 months)

Executed all accounting processes using Quickbooks and performed bank statement reconciliations. Handled various administrative duties for the company.

Quickbooks Accounting Bank Reconciliation Administrative Support Data Entry Office Administration Bookkeeping Financial Reporting

Credit Analyst

Tata Capital Housing Finance Ltd

May 2010 - Jul 2012 (2 years 2 months)

Performed credit analysis for Home and Mortgage loans, including income criteria and gross margin programs. Managed post-disbursal queries and prepared credit portfolios for various locations.

Credit Analysis Home Loans Mortgage Portfolio Management Post Disbursal Support MIS Reporting

Branch Processing Officer

Fullerton India Credit Company Ltd

Apr 2007 - Feb 2009 (1 year 10 months)

Managed branch operations, administration, and recruitment, coordinating with the Head Office. Handled HR formalities, credit analysis, and customer-related issues.

Administration Recruitment HR Management Credit Analysis Customer Service Financial Reporting Loan Processing

Recovery Head

JND Communication (Citibank Collection Unit)

Jul 2003 - Sep 2004 (1 year 2 months)

Increased recovery collection from delinquent cases, achieving the highest collection in recovery within the second month. Awarded for highest collection as a new fresher.

Debt Recovery Performance Optimization Financial Collections Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

Edumilestones

Certified Career Counsellor, Career Counselling

Completed certification as a Career Counsellor through Edumilestones. This program enhanced skills in guiding individuals through career development and planning.

Glyndwr University

CIMA Certificate in Business Accounting, Business Accounting

Completed the CIMA Certificate in Business Accounting, focusing on the operational level pillar. This is equivalent to an Inter CA qualification, providing a strong foundation in business accounting principles.

E-

E-Careers

Full Three Level Course, Accounting Software

Completed a comprehensive three-level course in Sage 50, gaining proficiency in accounting software. This training covered various aspects of financial management and record-keeping.

National Institute of Management Studies

Executive Master of Business Administration, Business Administration

Earned an Executive Master of Business Administration degree from the National Institute of Management Studies. This program focused on advanced management principles and business strategies.

Maharaja Sayajirao University

Master in Commerce, Accounting

Completed a Master in Commerce with a specialization in Accounting at Maharaja Sayajirao University. This program provided in-depth knowledge of accounting principles and practices.

Maharaja Sayajirao University

Post Graduate Diploma in Financial Management, Financial Management

Obtained a Post Graduate Diploma in Financial Management with a focus on Finance from Maharaja Sayajirao University. This diploma enhanced expertise in financial management and analysis.

Sardar Patel University

Bachelors in Business Administration, Business Administration (Finance & HRM)

Earned a Bachelor's in Business Administration with specializations in Finance and HRM from Sardar Patel University. This degree provided a comprehensive understanding of business operations and human resource management.