Deepika Singh
@deepikasingh2
Public Relations Associate focused on customer queries, guest experience, and sales support across media and airlines.
What I'm looking for
I seek challenging environments where I can give my best result. I handled public relations work at India Today, including managing 26 magazines—sending emails to renowned subscribers and solving their queries through phone and mail.
I also worked as a Guest Relationship Executive at Kingfisher Airlines at Indira Gandhi International Airport, handling a blended process like international lounge support, ticket counter work, and inflight service. Earlier, as a Sales Officer, I supported UK clients through cold calling and emails (inbound and outbound), and I earned a C-Sat certificate in 3 months for performance that “hardly employees get in one year,” while also building my digital marketing foundation with Google Analytics and affiliate marketing.
Experience
Work history, roles, and key accomplishments
Guest Relationship Executive
Kingfisher Airlines
Dec 2010 - Jun 2011 (6 months)
Worked as a guest relationship executive at Indira Gandhi International Airport, supporting international lounge handling, ticket counter operations, and inflight service. Earned a C-Sat certificate in 3 months for service performance.
Sales Officer
Maple E-Solution
Aug 2007 - Jun 2009 (1 year 10 months)
Supported sales for a UK client through cold calling and email outreach, managing inbound and outbound processes. Contributed to lead generation and sales efforts for the international client.
Public Relation Associate
India Today
Jan 2008 - Jan 2009 (1 year)
Handled 26 India Today magazines by emailing renowned subscribers and resolving their queries via phone and mail. Managed subscription-related communication to support smooth customer service.
Education
Degrees, certifications, and relevant coursework
Frankfinn Institute of Airhostess Training
Certificate, Aviation, Hospitality and Travel Management
2007 -
Completed a certificate program in Aviation, Hospitality and Travel Management at Frankfinn Institute of Airhostess Training in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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