Deepali Kumari

At Genpact India Ltd., I reviewed user-generated content and case information against defined policies, guidelines, and quality requirements. I processed approximately 500+ cases per day with reported accuracy of 90–95%.

I identified inaccurate, incomplete, suspicious, or policy-violating information, documented case outcomes, and escalated complex cases. I also reviewed for recurring errors and supported corrective actions to improve process consistency.

I achieved first rank among a team of approximately 40 employees for two consecutive months. I’m seeking to apply my review experience and English and Hindi comprehension to audio transcription review, transcript correction, and linguistic data annotation.