Open to opportunities

David Michael

@davidmichael2

Message

I’m a content moderator focused on compliance, accuracy, and customer satisfaction improvements.

India

Message

What I'm looking for

I’m seeking a challenging role that leverages my proven skills and dedication to achieve key organizational objectives. I want to contribute to sustained growth and success while delivering high compliance, accuracy, and continuous improvement.

I’m a Content Moderator with 3 years as a process associate at Genpact (2023–2026), supporting end-to-end business operations while ensuring 100% compliance with company policies. I focus on improving accuracy and efficiency in process delivery to strengthen team performance.

I collaborate with cross-functional teams to resolve client issues and boost customer satisfaction. I’m also motivated by continuous improvement, strategic alignment, and staying agile with new technologies, reinforced by achievements like the TASK (Telangana Govt) Project Management Award and awards for my Adobe Flash solo video and BBC regional youth “Best Fact Finder” performance.

Experience

Work history, roles, and key accomplishments

Content Moderator

Genpact

Jan 2023 - Jan 2026 (3 years)

Supported end-to-end business operations while ensuring 100% compliance with company policies. Improved accuracy and efficiency in process delivery and collaborated with cross-functional teams to resolve client issues and boost customer satisfaction.

Content Moderation Policy Compliance Quality Analytics Process Operations Microsoft Office Google Tools Cross Functional Collaboration