At Infolab Global DMCC, I prepared quotations, invoices, and sales documents for clients, and handled inquiries by phone and email. I also tracked lead follow-ups and client updates to support sales targets.
I processed sales orders from receipt to dispatch, coordinating with production and operations to support accurate documentation and on-time delivery. I maintained customer records and the sales database in CRM.
At Marsh Mclennan Global Services Pvt. Ltd., I progressed through marine insurance operations roles, processing Hull & Machinery documentation in Brokasure. As Technical Leader, I handled documentation for 50+ UK accounts, trained colleagues, and supported onshore teams with transaction and documentation queries.
