Open to opportunities

Deborah Peterson

@deborahpeterson

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MBA candidate and healthcare-focused operations professional driving patient-centered outcomes.

United States

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What I'm looking for

I am seeking an opportunity where I can apply my business education, finance background, and more than five years of experience excelling in fast-paced, client-focused environments to make a measurable impact. Having recently completed my MBA with a strong academic foundation in finance, I am eager to join a firm where I can grow into supervisory and portfolio management roles.

I am an MBA candidate with a strong foundation in healthcare administration and operational management, committed to delivering patient-centered care and improving clinical processes.

I have hands-on experience coordinating care for a 100% service-connected veteran within the Veterans Health Administration, managing medication administration, appointments, documentation, and interdisciplinary collaboration to meet VHA standards.

My background includes high-volume guest service and leadership roles in hospitality where I was recognized as Employee of the Year, trained new staff, and optimized event operations—skills I apply to process improvement, team development, and stakeholder engagement in healthcare settings.

I combine strategic planning, data analysis (Excel, Tableau), and regulatory compliance knowledge with strong communication and advocacy to streamline care, reduce risk, and support measurable improvements in patient outcomes.

Experience

Work history, roles, and key accomplishments

Current

Caregiver

Current

Veterans Health Administration

Jan 2023 - Present (2 years 8 months)

Delivered comprehensive care management for a 100% service-connected veteran, managing medications, appointments, and crisis interventions while coordinating interdisciplinary treatment plans and advocating for federal benefits.

Patient Care Coordination Care Management Crisis Intervention Healthcare Compliance Interdisciplinary Collaboration Medical Documentation Advocacy

Bartender & Server

UltraStar Multitainment Center

May 2021 - Jun 2022 (1 year 1 month)

Provided premium service to 200+ daily guests, trained new staff to improve onboarding efficiency, and coordinated high-volume event operations, earning Employee of the Year 2022.

Customer Service Staff Training Event Coordination Regulatory Compliance Conflict Resolution Team Collaboration

Bartender & Server

Harrah's Cherokee Casino Resort

Oct 2017 - Apr 2021 (3 years 6 months)

Delivered high-quality guest service in a fast-paced casino environment, managed high-value transactions nightly, and supported event logistics for 1,000+ guests while maintaining compliance with financial controls.

Guest Service event support Conflict Resolution Compliance Interpersonal Communication

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Wilmington

Master of Business Administration, Business Administration

Grade: 3.9/4.00

Master of Business Administration (MBA) completed August 2025 with a cumulative GPA of 3.9/4.00; degree conferral December 2025.

Western Carolina University

Bachelor of Science in Business Administration, Business Administration (Pre-law)

Grade: 3.96/4.00

Activities and societies: Chancellor's List Award for Academic Excellence (2022-2024); Dean's List Award for Academic Excellence (2022-2024)

Bachelor of Science in Business Administration (Pre-law) completed May 2024 with a cumulative GPA of 3.96/4.00; recipient of Chancellor's List and Dean's List awards (2022–2024).