Deborah Elejogun
@deborahelejogun
I resolve customer issues while supporting data analysis, administrative operations, and geological fieldwork.
What I'm looking for
At Wema Bank, I manage inbound and outbound customer interactions, resolve inquiries and complaints, and provide support through email and social media. I document interactions accurately in CRM systems while maintaining professional communication and brand voice.
I've also provided remote virtual assistance, coordinating calendars, appointments, tasks, client correspondence, and professional documents. I focus on keeping daily operations organized, meeting deadlines through proactive reminders, and representing clients professionally.
During my NYSC placement with the Delta State Ministry of Water Resources Development, I conducted groundwater exploration, geological mapping, geophysical surveys, and hydrogeological data collection and analysis.
I bring a geology background, data-analysis tools including Excel, Google Workspace, PostgreSQL, and basic Python, plus leadership experience in financial recordkeeping, community sanitation, and field-mapping projects.
Experience
Work history, roles, and key accomplishments
Customer Solution Provider
Wema Bank Plc
Jan 2025 - Present (1 year 9 months)
Managed inbound and outbound calls, addressing customer inquiries, complaints, and service requests. Responded to customer queries via email support and handled interactions across social media platforms, documenting all interactions using CRM systems.
Education
Degrees, certifications, and relevant coursework
Obafemi Awolowo University
Bachelor of Science, Geology
2018 - 2023
Grade: Second Class Upper
B.Sc. in Geology with Second Class Upper honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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