DCDebbie Cowley
@debbiecowley
Experienced Sasria Underwriter with strong operational processing skills.
South AfricaWhat I'm looking for
As a dedicated Sasria Underwriter with nearly a decade of experience at AIG South Africa, I have honed my skills in coordinating complex insurance processes and managing stakeholder relationships. My role involved meticulous auditing, risk management, and ensuring compliance with Sasria regulations, which has equipped me with a robust understanding of the insurance landscape.
Throughout my career, I have demonstrated exceptional problem-solving abilities and a commitment to operational excellence. My experience spans various roles, including Aviation Administrator and Customer Care Supervisor, where I successfully managed teams and improved workflow efficiency. I am passionate about developing innovative solutions that meet client needs and enhance service delivery.
Experience
Work history, roles, and key accomplishments
Sasria Underwriter
AIG South Africa
Jan 2015 - Nov 2023 (8 years 10 months)
Coordinated between stakeholders, brokers, and underwriters for information on renewals, production, and auditing. Managed risk assessments, issued coupons, and reported monthly to management on operational issues.
Aviation Administrator/Underwriter
AIG South Africa
Mar 2013 - Jan 2015 (1 year 10 months)
Responsible for issuing policies and transmittals, coordinating between departments, and ensuring compliance with operational processes and timelines.
Motor Claims Examiner
FNB Insurance Brokers
Nov 2012 - Mar 2013 (4 months)
Managed claims processing, arranged assessments, and coordinated with clients and panel beaters to ensure timely vehicle repairs.
Customer Care Supervisor
AIG South Africa
Nov 2011 - Jun 2012 (7 months)
Oversaw staff to ensure timely completion of daily tasks, managed policy documentation, and coordinated between brokers and departments.
Voluntary Group Scheme Developer
AIG South Africa
Jul 2004 - Oct 2011 (7 years 3 months)
Managed new business development and client servicing, developed insurance products, and conducted presentations to corporate clients.
Assistant Manager
Alexander Forbes
Feb 2003 - Jul 2004 (1 year 5 months)
Managed new business development, implemented marketing plans, and ensured client satisfaction through effective communication and service.
National Case Manager
Alexander Forbes
Feb 2002 - Feb 2003 (1 year)
Oversaw business operations, managed inquiries, and ensured compliance with policies while building relationships with brokers.
Business to Business Consultant
Alexander Forbes
Jan 1995 - Dec 2001 (6 years 11 months)
Focused on new business development and client servicing, cross-selling insurance products, and developing tailored solutions for clients.
Education
Degrees, certifications, and relevant coursework
Debbie hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
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