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Déborah Baudon

@dborahbaudon

Project officer at Centre de Coopération Technique et Pédagogique who coordinated the European Bridge project promoting work-study higher education.

Belgium

Message

At Centre de Coopération Technique et Pédagogique, I coordinated the European project 'Bridge' (Interreg V Grande Région), promoting work-study higher education.

I coordinated cross-border partnerships, wrote European financial and administrative reports, and organized events. I also analyzed training needs across the Greater Region and contributed a practical guide to cross-border work-study programs for businesses.

At Fédération Wallonie-Bruxelles, I taught communication, reception techniques, and French in secondary, higher, and social advancement education.

At TRANSCOM Worldwide (Télé 2) & Target, I managed customer relations and sales support, and trained new teams on telecommunications processes. In 2026, I delivered training on assertive communication and active listening and supported adults developing professional soft skills.

Experience

Work history, roles, and key accomplishments

Current

Formatrice

Current

Education Globale et Developpement

Jan 2026 - Present (9 months)

Animated training sessions on assertive communication and active listening. Supported adults in developing professional soft skills.

Communication Skills Training Soft Skills Active Listening

Chargée de projet

Centre de Cooperation Technique et Pedagogique

Jan 2020 - Dec 2022 (2 years 11 months)

Coordinated the European 'Bridge' project (Interreg V Grande Region) promoting work-study higher education. Managed cross-border partnerships, wrote European reports, and organized events.

Project Management European Funded Projects Reporting Event Organization Partnership Management

Chargée de cours

Federation Wallonie-Bruxelles

Jan 2009 - Dec 2013 (4 years 11 months)

Taught communication, reception techniques, and French language in secondary, higher, and social promotion education.

Teaching Communication Skills French

Responsable service client & formatrice interne

TRANSCOM Worldwide (Tele 2) & Target

Jan 2003 - Dec 2008 (5 years 11 months)

Managed client relations and sales support. Trained new teams on 'Range telecommunication' processes.

Customer Service Sales Support Training Telecommunications

Employée service clientèle (HIC)

Makro SA

Jan 2002 - Dec 2003 (1 year 11 months)

Worked in customer service, handling client inquiries and support.

Customer Service

Education

Degrees, certifications, and relevant coursework

Institut Européen de Prospectives et de Relations Internationales

Assistante de recherche, Politique Européenne de Sécurité et Défense

2001 - 2002

Assistante de recherche en Politique Européenne de Sécurité et Défense at Institut Européen de Prospectives et de Relations Internationales, from 2001 to 2002.