zineb Khattou

I am a multilingual social worker and customer service professional with a strong commitment to sustainable development and community engagement. My extensive experience in multicultural environments has equipped me with proven strengths in team management, conflict resolution, and project coordination. I am passionate about leveraging new technologies to enhance service delivery and have a keen interest in visual arts, travel, and cultural exploration.

Throughout my career, I have delivered exceptional customer support at H&M in Maastricht, where I ensured a seamless shopping experience through effective communication and operational efficiency. My role involved managing transactions and collaborating with colleagues to maintain high visual merchandising standards. Additionally, my experience with COMPAS in Verviers allowed me to facilitate the educational growth of young people, demonstrating my ability to connect and empathize with diverse groups.

My educational background includes a Bachelor in Social Work and ongoing studies in Japanese language, which further enhances my ability to connect across cultures. I am eager to bring my skills in team management, conflict resolution, and project coordination to a new role that values community engagement and sustainable practices.