Open to opportunities

Dayanna Borja

@dayannaborja

Message

I coordinate dental insurance claims, patient care, and accurate documentation to keep office workflows moving.

United States

Message

What I'm looking for

I'm seeking a growth-focused healthcare administration role with expanded responsibilities, where I can contribute to a high-performing team through insurance coordination, patient support, and accurate documentation.

At Torrington Dental Care, I resolve claim denials, submit and track claims across insurance carriers, verify benefits, and support patients with clear financial expectations. I also assist with scheduling, patient communication, and compliant chart documentation.

Before dental administration, I provided direct care and behavioral support for individuals with intellectual and developmental disabilities at Community Systems Inc, Community Residence Inc, and Sunset Shores. I'm bilingual in Spanish and bring experience in medication administration, crisis prevention, emergency protocols, and accurate daily reporting.

Experience

Work history, roles, and key accomplishments

Personal Care Assistant

Sunset Shores

Apr 2018 - Feb 2020 (1 year 10 months)

Documented client progress and well-being for daily reports, ensuring accurate and timely communication of behavioral and health updates. Developed and maintained positive relationships with individuals supported, fostering trust, stability, and a safe residential environment.

Documentation Client Care