At NYU Medical Center, I managed complex financial clearance and prior authorization for hospital outpatient infusion therapies across oncology, rheumatology, neurology, and gastroenterology. I supported roughly 30 cases daily for 20–30 physicians, including treatments valued up to approximately $100,000 per infusion.
I've owned cases from payer review through written approval, denials, first-level appeals, peer-to-peer coordination, benefit routing, and patient assistance. I validate approvals carefully, resolve site-of-care and network-access barriers, and use payer relationships to move urgent, financially sensitive cases forward.
Earlier at Arena Oncology Associates, I combined oncology authorization and patient access work with billing, collections, payment posting, accounts receivable follow-up, scheduling, and front-office operations. I'm trusted as a go-to resource for difficult cases, workflow guidance, staff onboarding, and high-dollar escalations.
