At Yale New Haven Health, I supervise 20 staff across four financial clearance units and lead work to automate clearance workflows. I also write the standard operating procedures used by all four units and serve as the first escalation point for complex coverage, benefits, and authorization questions.
At UnitedHealth Group, I built the audit scorecard adopted by Oxford Health Plans as its official quality assurance tool. My healthcare work spans claims auditing, denial management, prior authorization, and revenue cycle operations, backed by an MBA in Healthcare Management and a BS in Accounting.

