Open to opportunities

David Xu

@davidxu

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Product manager driving enterprise SaaS and insurance platform delivery.

Canada

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What I'm looking for

I seek product leadership roles building enterprise SaaS or insurance platforms where I can drive end-to-end delivery, integrate AI securely, lead cross-functional teams, and contribute to roadmap and GTM strategy in a collaborative, growth-focused company.

I am a product manager and solution architect with over 10 years building enterprise SaaS solutions, including deep domain experience in insurance platforms across Group Benefits, Individual Benefits, P&C, Credit Protection, and Pet Insurance.

I have led multiple 0→1 initiatives and delivered end-to-end broker and customer portals, integrating quoting, underwriting, policy lifecycle, billing, claims, compensation, rules engines, and IdP/API integrations — generating multimillion-dollar pipeline outcomes for carrier clients.

I lead cross-functional teams through discovery, design, delivery and go-to-market, have driven AI-assisted features under strict security and data-protection standards, and regularly engage in pre-sales, customer validation, and domain roadmap strategy to align product vision with execution.

Experience

Work history, roles, and key accomplishments

Current

Product Manager / Solution Architect

Current

EIS Group

Aug 2022 - Present (3 years 10 months)

Managed end-to-end product strategy and delivery for employer, member, broker and provider portals across Life & Health, P&C, Credit Protection and Pet products; delivered portal solutions to six carrier clients generating $7M pipeline and led AI-assisted features under enterprise security and data protection standards.

Product Strategy Roadmapping API Integration

Product Manager

AccelByte

Nov 2021 - Aug 2022 (9 months)

Led design of user interfaces and developer documentation for video game backend systems, reducing production support inquiries by 30% and improving developer and customer efficiency across IAM, e-commerce and moderation domains.

Product Design Developer Documentation IAM Third Party Integrations Moderation UX Optimization Remote Collaboration

Product Manager

OTT Pay

Mar 2021 - Oct 2021 (7 months)

Led development and launch of a stock trading application and optimized back-office account review processes, improving process efficiency by 40% and implementing an OTT Pocket Ticket revenue feature.

Product Launch Fintech Back Office Payment Systems Agile

Product Manager

Fantuan Technology

Sep 2020 - Feb 2021 (5 months)

Optimized merchant-facing applications and back-office systems through market research and merchant interviews, improving order processing, reducing churn and enhancing end-to-end user experience with data-driven solutions.

Merchant Experience Back Office Systems Market Research Order Processing Remote Collaboration

Senior Fintech Product Manager

Tiger Brokers

Aug 2018 - Aug 2020 (2 years)

Led Account Application Services, driving product planning that contributed to acquisition of 600,000 clients over two years and supported AUM growth (noted $30M impact) through roadmap management and market launches.

Fintech Product Management Roadmapping Agile Delivery Market Expansion Client Acquisition AUM Growth Analytics

Product Owner / Customer Service Lead

TravelSky Technology

Dec 2016 - Aug 2018 (1 year 8 months)

Managed roadmap and agile ceremonies for a new airline reservation/passenger service system, developed pricing strategy and first customer implementation, and led a customer service team with documentation and training.

Product Ownership Roadmapping Customer service management Pricing Strategy User Training Documentation Agile