Davidson Ibeawuchi
@davidsonibeawuchi
Customer Service Representative and administrative support professional focused on fast, personalized client solutions.
What I'm looking for
I am a “proactive and detail oriented, administra ve professional” focused on executive support, managing confidential information, and keeping operations running smoothly. I bring strong skills in calendar and schedule management, clear communication, and client service—especially when things move fast.
In my current role as a Customer Service Representa ve at Bio Harb Global Limited (Berger, Lagos State), I conduct outbound calls to ensure customers receive quick, personalized responses. I maintain strong relationships with existing customers and communicate new offers, updates, and information to support customer needs.
Previously, at Afri-Global Enterprise, I handled inquiries, complaints, and feedback promptly and coordinated with teams to improve service delivery. I also worked as a Real Estate Agent (Asst) at Greener Din Real Estate (Lekki, Lagos State), supporting property marketing, organizing viewings and inspections, maintaining records, and assisting senior agents in closing deals—using reports and data entry practices to keep work organized and measurable.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Bio Harb Global Limited
Jan 2025 - Present (1 year 6 months)
Conducted outbound calls and provided quick, personalized responses to customers. Communicated offers, updates, and information while maintaining relationships with existing customers.
Real Estate Agent (Asst)
Greener Din Real Estate
Jan 2023 - Jan 2025 (2 years)
Supported property marketing and managed client inquiries. Organized property viewings/inspections, maintained records of available properties and client information, and assisted senior agents with closing deals.
Customer Service
Afri-Global Enterprise
Jan 2021 - Jan 2023 (2 years)
Handled customer inquiries, complaints, and feedback, providing effective solutions. Coordinated with teams to meet customer needs and tracked/analyzed customer interactions to improve service delivery.
Education
Degrees, certifications, and relevant coursework
Imo State Polytechnic, Umuagwo
Higher National Diploma (HND), Estate Management and Valuation Technology
2018 - 2020
Earned a Higher National Diploma (HND) in Estate Management and Valuation Technology from Imo State Polytechnic (2018–2020).
Imo State Polytechnic, Umuagwo
National Diploma (ND), Estate Management and Valuation Technology
2015 - 2017
Earned a National Diploma (ND) in Estate Management and Valuation Technology from Imo State Polytechnic (2015–2017).
Queens International High School
SSCE (Senior Secondary Certificate Examination), Secondary Education
Completed Rivers State SSCE at Queens International High School in Port Harcourt (2014).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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