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David RoncalDR
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David Roncal

@davidroncal

Senior Product Analyst at Doctocliq, connecting customer needs with SaaS product operations and automation.

Peru
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What I'm looking for

I’m looking for roles in Customer Success Management, RevOps and process automation, or Power Platform development, where I can bring together customer needs and automation.

At Doctocliq, I work as a Senior Product Analyst. Before that, at Pandapé LATAM, I combined customer-facing work with Power Automate flows and data analysis to reduce manual work and response times.

My path spans recruitment at Manpower, marketplace support at e2open, and HR Tech. I understand the talent lifecycle from both the recruiter’s and the platform’s sides, and I’m fluent in English and Spanish.

Experience

Work history, roles, and key accomplishments

Doctocliq logoDO
Current

Analista de Producto Senior

Doctocliq

Jul 2026 - Present (4 months)

Worked as Analista de Producto Senior at Doctocliq.

Pandapé LATAM logoPL

Customer Success Specialist

Pandapé LATAM

Apr 2025 - May 2026 (1 year 1 month)

Worked as Customer Success Specialist at Pandapé LATAM.

e2open logoEO

Marketplace Support Specialist

Aug 2023 - Apr 2025 (1 year 8 months)

Worked as Marketplace Support Specialist at e2open.

Manpower logoMA

Specialist Sourcer II

Manpower

May 2022 - Aug 2023 (1 year 3 months)

Promotion. Exposed to high ranking positions within the white collar and IT categories. Performed sourcing, screening interviews and reporting directly to the customer.

Manpower logoMA

Specialist Sourcer

Manpower

Aug 2021 - May 2022 (9 months)

Sourcing, screening and recruitment of blue and white collar positions for Danish company Vestas.
Familiar with electromechanical technicians, site managers, IT (SCADA - Network) and Director level positions.
Training new sourcers, innovating in processes.
Formed part of the Sustainability Squad, implementing activities to do social assistance activities.

IN

Account Executive

Instacart

Nov 2020 - Aug 2021 (9 months)

Customer service, dedicated to NA customer base.
Consistently hit KPIs and updated customer knowledge bases.

NS

Marketing Analyst

Neo Terra Corporation S.A.C.

Sep 2019 - Nov 2020 (1 year 2 months)

Minor Vehicle retailer.

Magnatech SAC logoMS

Account Manager

Magnatech SAC

Jan 2019 - Oct 2019 (9 months)

Cybersecurity and IT solutions consultant. Symantec, Sophos.

NAI Perú Rosecorp logoNR

Account Manager

NAI Perú Rosecorp

Sep 2018 - Jan 2019 (4 months)

Worked as Account Manager at NAI Perú Rosecorp.

SS

Marketing Analyst

SASEL S.A.C.

Mar 2015 - Jul 2015 (4 months)

Worked as Marketing Analyst at SASEL S.A.C..

MF

Marketing Analyst

Marketing Free

Nov 2014 - Feb 2015 (3 months)

Budgeting and overall assistance to Marketing Director. Executing the plan and producing content.

Intcomex logoIN

Marketing Analyst

Intcomex

Jan 2013 - Dec 2013 (11 months)

IT wholesaler. Budgeting and overall assistance to Marketing Director. Executing the plan and producing content.

Education

Degrees, certifications, and relevant coursework

Universidad Ricardo Palma logoUP

Universidad Ricardo Palma

BL

BiiA Lab

BU

BiiA Lab USA

Marketing

May 2015

SY

Symantec

Symantec Sales Expert: Endpoint Protection

Feb 2019

SY

Symantec

Symantec Information Centric Security Module Sales Expert Plus

Mar 2019

EO

e2open

e2open TMS 101

Sep 2023

LI

LinkedIn

Microsoft Power Automate Essential Training

Sep 2024

LI

LinkedIn

Microsoft Power Platform Fundamentals (PL-900) Cert Prep: Power Automate

Oct 2024

LI

LinkedIn

Microsoft Power Platform App Maker (PL-100) Cert Prep

Oct 2024

LI

LinkedIn

Microsoft Power Automate: Advanced Business Automation

Oct 2024

LI

LinkedIn

Intelligent Automation Foundations

Oct 2024

Universidad San Ignacio de Loyola logoUL

Universidad San Ignacio de Loyola

Licenciatura, Marketing

2007 - 2013

LI

LinkedIn

Power Automate Desktop: Beyond the Basics

Sep 2024

DA

DataCamp

SQL (Intermediate)

Dec 2024

DA

DataCamp

Data Manipulation in SQL

Feb 2025

HA

HubSpot Academy

Growth-Driven Design

Feb 2025 · Expires Mar 2027

AN

Anthropic

Certificate of Completion: Al Fluency Framework & Foundations

May 2026

AN

Anthropic

Certificate of completion: Claude 101

May 2026

AN

Anthropic

Certificate of completion: Introduction to Claude Cowork

May 2026

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