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David Mwangi

@davidmwangi3

Message

Skilled IT technician with expertise in troubleshooting and support.

Kenya

Message

What I'm looking for

I am looking for a role that challenges me and allows for career growth in IT support.

I am David Mwangi, a dedicated IT technician with over two years of experience in troubleshooting, maintaining, and enhancing IT infrastructure across various business environments. My educational background includes a BSc in Software Engineering, with a minor in Networking and Web Development from Kisii University. I have developed strong skills in hardware and software diagnostics, network setup, and user support, ensuring minimal downtime and seamless business operations.

Throughout my career, I have successfully resolved technical issues efficiently, demonstrating my ability to communicate effectively with both technical and non-technical staff. I am passionate about leveraging my expertise to support a company's IT infrastructure and contribute to its long-term success. I am now seeking a challenging position as an IT technician where I can further develop my skills and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

IT Technician

Not Specified

Jan 2020 - Jan 2021 (1 year)

Skilled IT technician with over two years of experience in troubleshooting, maintaining, and enhancing IT infrastructure. Proficient in hardware and software diagnostics, network setup, and user support, with a strong track record of resolving technical issues efficiently.

Windows Linux Troubleshooting User Support Technical Diagnostics AWS Azure

Education

Degrees, certifications, and relevant coursework

Kisii University

Bachelor of Science, Software Engineering

2020 - 2024

Pursued a Bachelor of Science in Software Engineering with a minor in Networking and Web Development, focusing on software diagnostics, network setup, and user support.