Looking for a job

david groh

@davidgroh

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I drive customer growth, operations, logistics, and technical support across industries.

United States

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What I'm looking for

I’m looking for a customer-focused role where I can improve operations, solve technical or logistical problems, strengthen client relationships, and contribute directly to growth and profitability.

I’ve built more than 20 years of experience improving customer satisfaction, operations, sales, commercial transportation, accounting, and technical support.

At Frontier Paper, I acquired 45 new B2B client accounts in 12 months and handled warehouse operations, inventory, logistics, customer care, billing, and accounting. I also built long-term customer relationships while delivering commercial paper products on local routes.

As an independent Social Media Manager and Technical Support Lead, I manage social channels, software integrations, network configurations, and operational troubleshooting. Previously, I was recognized as the #1 Driver and Top Customer Service Driver on Swift Transportation’s Costco dedicated fleet.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager & Technical Support Lead

Current

Self-Employed

Jan 2020 - Present (6 years 8 months)

Managed end-to-end technical support, software integrations, and network configurations. Oversaw social media channels, content workflows, and online engagement strategies to expand audience reach and client retention.

Technical Support Software Integration Network Configuration Social Media Management Content Strategy Customer Retention

Class A Commercial Driver

Swift Transportation

Jan 2018 - Dec 2020 (2 years 11 months)

Recognized as the #1 Driver on the Dedicated Fleet and Top Customer Service Driver. Maintained strict adherence to DOT regulations, safety protocols, and time-sensitive delivery schedules across multi-state routes.

Class A CDL Hazmat Endorsement DOT Compliance Safety Procedures Route Optimization Customer Service

Cross-Functional Operations Specialist

Frontier Paper

Jan 2003 - Jan 2015 (12 years)

Handled comprehensive operations across multiple departments including warehouse management, inventory control, logistics, customer care, and internal operations. Also served as an outside sales representative, acquiring 45 new client accounts in 12 months.