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David Freitas

@davidfreitas

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I lead AML, fraud and risk operations, improving investigations, reporting quality and high-volume team performance.

Bulgaria

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What I'm looking for

I'm looking for a financial crime, AML, fraud or risk leadership role where I can improve investigation quality, operational performance, reporting processes and team capability in a regulated environment.

I'm currently monitoring fraud, payment, AML and account-abuse risk at Sofia Stars, investigating red flags and making evidence-based escalation and prevention decisions in a high-volume regulated environment.

At Entain, I managed workflow, quality, coaching and KPI/SLA performance for six AFC analysts while signing off investigations, screening, SoF/SoW cases, SAR/STR and CDR drafts, and responses to law enforcement and banks. I also built a JavaScript FINTRAC STR tool that reduced transaction-history preparation from up to 1–2 hours to around 30 seconds.

Previously at PokerStars and MoneyGram, I led shifts of 20+ analysts, trained fraud and risk teams, reviewed high-risk transactions and developed an Excel decision-support tool adopted across the Sofia office.

Experience

Work history, roles, and key accomplishments

Current

Risk Manager

Current

Sofia Stars

May 2025 - Present (1 year 5 months)

Performs hands-on fraud and risk monitoring across payment activity, deposits, gaming behaviour and customer accounts, investigating anomalies and red flags. Reviews transactional and behavioural data to identify AML, fraud, chargeback and account-abuse risks, escalating higher-risk cases.

Fraud Monitoring AML Risk Assessment Case Documentation Regulatory Compliance

Senior AFC Reporting Analyst (International)

Entain

Dec 2022 - May 2025 (2 years 5 months)

Managed workflow and performance for six AFC analysts, including task allocation, quality oversight, coaching and feedback. Performed quality review and sign-off on investigations, screening, SAR/STR drafts, and external communications with law enforcement and banks.

AML Investigations PEP Sanctions Screening SAR STR Quality Assurance Team Leadership JavaScript Excel FINTRAC TRACFIN

Senior Fraud & Risk Analyst / Shift Manager

Flutter Group (PokerStars)

Jan 2018 - Dec 2022 (4 years 11 months)

Performed Shift Manager duties with operational responsibility for 20+ analysts per shift, including workflow allocation, escalations and high-risk case decisions. Led training and mentoring of new analysts and created training materials and procedures.

Fraud Detection Risk Management Team Leadership Training KYC Source Of Funds Wealth Chargeback Monitoring

Fraud / AML & Due Diligence Analyst

Sitel Bulgaria - MoneyGram

May 2016 - Dec 2017 (1 year 7 months)

Conducted direct customer phone interviews for transaction and account reviews, cross-referencing responses against risk patterns. Performed AML/fraud security reviews, PEP/Sanctions/SIP screening and proactive monitoring under various regulatory frameworks.

AML Fraud Detection PEP Sanctions Screening Customer Interviews Excel Risk Assessment