At Google Developer Community, Google Pixel Superfans, and LISA Official Discord, I support and moderate global communities totaling 225K+ members across technology, consumer products, entertainment, and developer ecosystems.
I handle escalations, incident response, trust and safety reviews, policy enforcement, conflict resolution, onboarding, and stakeholder communication. I work with international teams across time zones to strengthen community engagement, retention, moderation workflows, and community health.
At Turing, I evaluated generative AI systems including GPT, Gemini, Claude, and Manus across multilingual, multimodal, and business scenarios. I designed prompts, scoring frameworks, and structured human feedback to improve reasoning quality, factual accuracy, usefulness, reliability, and alignment.
I also supported Oracle NetSuite growth across LATAM and the Caribbean, while building DAP / LNE Music through content, audience development, and paid campaigns. My work has grown YouTube to 9K+ subscribers and generated 12K+ campaign views through creative, analytical, and AI-assisted workflows.
