Looking for a job

David Aganyi

@davidaganyi

Customer Support & Apartment Manager at 1219homes, coordinating reservations and guest support from enquiry through issue resolution.

Nigeria

Message

What I'm looking for

I’m seeking to contribute to an international customer support, client services, operations, or administrative team.

At 1219homes, I manage customer enquiries and coordinate apartment reservations, check-in and check-out arrangements, and follow-up messages.

I respond to guest complaints and service concerns, coordinate with facility teams, and follow issues through toward resolution. I also support day-to-day apartment operations and administrative record keeping.

Previously, at Dxplore Cake, I designed and maintained web content, managed social media pages, and responded to digital enquiries. I’m seeking to contribute my customer support, client services, and operations experience to an international team.

Experience

Work history, roles, and key accomplishments

Current

Customer Support & Apartment Manager

Current

1219homes

Mar 2023 - Present (3 years 8 months)

Managed customer enquiries, coordinated reservations and check-in/check-out arrangements, and resolved guest complaints. Supported day-to-day apartment operations and administrative record keeping.

Customer Service Client Communication Booking Coordination Reservation Follow Up Complaint Handling problem resolution Guest Relations Service Recovery Excel Data Entry Administrative Support Record keeping Social Media Management Content Coordination Digital Communication

Web Designer & Social Media Manager

Dxplore Cake

Feb 2018 - Jan 2020 (1 year 11 months)

Designed and maintained web content to present the business and its offerings clearly. Managed social media pages, prepared content, and responded to digital enquiries professionally.

Web Design Social Media Management Content Coordination Digital Communication Brand Visibility Online Customer Communication