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Dave Clinton

@daveclinton

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Technology Specialist at Intapp who automated device provisioning and user lifecycle processes with PowerShell.

United States

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At Intapp, I supported employees using Claude for business workflows, including weekly leadership reporting, and provided Tier 2/3 support for Microsoft Azure, Intune, Entra ID / Azure AD, and Microsoft 365. I also automated device provisioning and user lifecycle processes with PowerShell, including onboarding, offboarding, and license assignment.

On my independent project, David the Windows Wizard, I developed and refined a reusable AI troubleshooting assistant profile for diagnostic guidance, scripting, ticket documentation, and escalation. My experience also includes endpoint security and compliance at Ekos, law firm technology support at Cooley LLP, and support operations and documentation at Localytics.

Experience

Work history, roles, and key accomplishments

Technology Specialist

Intapp

Jan 2023 - Oct 2026 (3 years 9 months)

Supported employees using Claude for business workflows and provided Tier 2/3 support for Azure, Intune, and Microsoft 365. Automated device provisioning and user lifecycle processes with PowerShell, and implemented Intune MDM/MAM policies and Defender security baselines.

Claude PowerShell Azure Intune Microsoft Entra ID Microsoft 365 VPN Windows Microsoft Defender Azure AD Connect SSO Role Based Access Control Azure Virtual Machines Virtual Networks Storage

Senior IT Support Specialist

Ekos

Aug 2021 - Jan 2023 (1 year 5 months)

Supported enterprise IT in a hybrid Windows and macOS environment using Microsoft Intune, Azure AD, Active Directory, and Microsoft Defender for Endpoint. Managed Intune application deployment, device configuration, and endpoint compliance, and used PowerShell for reporting and proactive device management.

Microsoft Intune Azure AD Active Directory Microsoft Defender For Endpoint PowerShell Windows MacOS Endpoint Compliance Device Enrollment

Senior Office Technology Specialist

Cooley LLP

Jan 2016 - Jan 2021 (5 years)

Provided Tier 2/3 troubleshooting for computer hardware, Windows, enterprise applications, and networks. Supported help desk operations, escalations, and end-user service delivery in a law firm environment, and developed preventive troubleshooting methods.

Troubleshooting Windows enterprise applications Networking Help Desk User Training Vendor Management

IT Support Manager

Localytics

Jan 2015 - Jan 2016 (1 year)

Served as the escalation point for internal support teams, resolving complex issues and improving response workflows. Built standard operating procedures and documentation, and promoted proactive troubleshooting in a fast-paced SaaS environment.

Escalation Management Standard Operating Procedures Documentation Cross Training Troubleshooting