Open to opportunities

darshan dilloud

@darshandilloud

Message

AI implementation specialist and operations leader driving automation and impact.

India

Message

What I'm looking for

I seek roles leading AI implementation and automation in product or operations-focused teams, where I can deliver measurable efficiency gains and mentor cross-functional stakeholders.

I am an AI Implementation Specialist and Operations Leader with 12+ years of experience delivering cross-functional technology projects, automation, and AI deployments in SaaS and marketplace environments. I bridge technical and business teams to implement APIs, advanced prompt engineering, and automation workflows that reduce manual work and improve operational metrics.

I have led projects that cut processing times by 30%, scaled operations 40% year-over-year, and automated candidate shortlisting by 70% using OpenAI, Anthropic Claude, Google Gemini, and other models. I am certified in Machine Learning, LLMs, and Agile Project Management, and I train stakeholders to adopt AI tools for measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations & AI Strategy Manager

Current

EGPD Group

Jan 2018 - Present (7 years 9 months)

Directed AI-driven automation and operations across departments, improving processing times by 30% and scaling operations 40% year-over-year while delivering projects on schedule and within budget.

Prompt Engineering Zapier OpenAI API Agile Scrum

Operations Manager

R&K Corp

Jan 2013 - Jan 2018 (5 years)

Managed HR, finance, and client engagement operations, increasing lead generation 35% and retention 18% while reducing overhead 25% through workflow automations and SOPs.