darshan dilloud
@darshandilloud
AI implementation specialist and operations leader driving automation and impact.
What I'm looking for
I am an AI Implementation Specialist and Operations Leader with 12+ years of experience delivering cross-functional technology projects, automation, and AI deployments in SaaS and marketplace environments. I bridge technical and business teams to implement APIs, advanced prompt engineering, and automation workflows that reduce manual work and improve operational metrics.
I have led projects that cut processing times by 30%, scaled operations 40% year-over-year, and automated candidate shortlisting by 70% using OpenAI, Anthropic Claude, Google Gemini, and other models. I am certified in Machine Learning, LLMs, and Agile Project Management, and I train stakeholders to adopt AI tools for measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Senior Operations & AI Strategy Manager
EGPD Group
Jan 2018 - Present (7 years 9 months)
Directed AI-driven automation and operations across departments, improving processing times by 30% and scaling operations 40% year-over-year while delivering projects on schedule and within budget.
Operations Manager
R&K Corp
Jan 2013 - Jan 2018 (5 years)
Managed HR, finance, and client engagement operations, increasing lead generation 35% and retention 18% while reducing overhead 25% through workflow automations and SOPs.
Education
Degrees, certifications, and relevant coursework
Madurai Kamaraj University
Bachelor of Science, Applied Mathematics
Bachelor of Science in Applied Mathematics focusing on mathematical methods and their applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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