Darshan Chaure
@darshanchaure
Results-driven Global Immigration & Customer Success Specialist with 8+ years experience.
What I'm looking for
I am a results-driven Global Immigration and Customer Success Specialist with over 8 years of experience managing client relationships and ensuring immigration compliance across APAC and EMEA regions. My expertise lies in client onboarding, account management, and utilizing RPA tools to enhance efficiency and drive client satisfaction. I thrive on building strong relationships with clients and internal stakeholders, ensuring seamless collaboration and communication throughout the immigration process.
In my current role as an Immigration Specialist at Aires, I manage the end-to-end immigration process for clients, coordinating with vendors and analyzing data to optimize service delivery. My previous experience as a Customer Success Specialist at VISARIGHT GmbH allowed me to proactively manage customer relationships, identify expansion opportunities, and implement effective solutions to enhance customer satisfaction. I am passionate about mentoring junior team members and fostering professional growth within my teams.
Experience
Work history, roles, and key accomplishments
Project Lead - Automated Invoice Generation
Self Employed
Sep 2023 - Present (1 year 9 months)
Implemented RPA using UiPath to automate invoice generation, significantly enhancing efficiency and productivity through data extraction and validation.
Immigration Specialist
Aires
Sep 2023 - Present (1 year 9 months)
Develop and maintain strong relationships with clients and internal stakeholders, managing the end-to-end immigration process while ensuring compliance and efficiency. Collaborate with vendors and the Global Mobility team to enhance service delivery and customer satisfaction.
Customer Success Specialist
VISARIGHT GmbH
Mar 2022 - Jun 2023 (1 year 3 months)
Managed customer relationships, optimizing CRM systems and providing end-to-end support throughout the customer lifecycle. Handled escalations and implemented solutions to enhance satisfaction while identifying growth opportunities.
Manager - Immigration
Lex Visas Pvt Ltd
Nov 2020 - Apr 2022 (1 year 5 months)
Managed immigration processes for Asia, Europe, and India, handling escalations and training a team of 5-6 members while coordinating with expat assignees and vendors.
Customer Success Manager
VISARIGHT GmbH
Apr 2021 - Jan 2023 (1 year 9 months)
Worked on visa and residence permit documentation, communicating with clients and authorities to assist with legal issues and establish case strategies.
Senior Associate - Immigration
Lex Visas Pvt Ltd
Feb 2019 - Nov 2020 (1 year 9 months)
Handled PAN India applications for FRRO and Indian Employment Visas, ensuring error-free monitoring of applications and managing client queries.
Associate - Immigration
Lex Visas Pvt Ltd
Sep 2017 - Feb 2019 (1 year 5 months)
Validated immigration documents and filed Residence Permit and Visa Extension applications, ensuring compliance with immigration authorities.
Education
Degrees, certifications, and relevant coursework
Savitribai Phule Pune University
Bachelor of Computer Applications, Information Technology
Completed a Bachelor of Computer Applications focusing on Information Technology, which provided a strong foundation in computer science principles, programming, and software development.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Darshan?
You can contact Darshan and 90k+ other talented remote workers on Himalayas.
Message DarshanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
