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Daria Nikishova

@darianikishova

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Product/Project Manager driving fintech education, growth, and analytics-led delivery.

Serbia

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What I'm looking for

I seek a role leading product or education programs in fintech where I can scale learning, optimize funnels with analytics and automation, and grow cross-functional teams.

I am a Product/Project Manager with 6+ years in international fintech, delivering education and growth initiatives across 12+ markets and 10+ languages. I lead cross-functional teams, launch scalable programs, and use analytics, automation, and AI-powered localization to improve outcomes.

As Education Team Lead I built delivery operations, manage a 4-person PM team, and run onboarding, webinar programs, and compliance-aware education that increased course completion by 18% and reduced delivery time by about 40%.

I have shipped 90+ programs for 2M+ monthly active users, cut localization costs ~73% through AI workflows, authored 500+ HelpCenter articles that cut support tickets 23%, and continuously optimize funnels, CRM campaigns, and stakeholder satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Education Team Lead

Current

Data Driven Lab

Jun 2025 - Present (8 months)

Built education delivery operations and led a 4-person PM/methodology team, reducing onboarding time from 6 to 3 weeks and cutting average delivery time ~40% while increasing course completion by 18%.

Product Management Team Leadership Education Delivery Analytics Localization Compliance Webinar Management Process Automation

Project Manager

Data Driven Lab

Jun 2023 - May 2025 (1 year 11 months)

Owned planning and delivery for education products and growth campaigns across 3.8M+ users, launching 90 programs and improving engagement and funnel performance by up to 20–24%.

Project Management A B Testing Localization Stakeholder Management Sprint Planning Analytics

Content Creator

Data Driven Lab

Apr 2021 - Jun 2023 (2 years 2 months)

Authored and localized 500+ HelpCenter articles in 15 languages, reducing monthly support tickets by 23% and increasing help center usage 36% through restructuring and targeted content.

Content Strategy Localization UX Writing Analytics Help Center Optimization SEO Cross Functional Collaboration

Customer Support Manager

FBS

Jun 2019 - Mar 2021 (1 year 9 months)

Provided bilingual Chinese/English product support for trading platforms, increasing first-contact resolution from 65% to 85%, reducing response time 30%, and raising CSAT from 3.8 to 4.6.