Daphna Michel

I’m a detail-oriented Medical Assistant who supports patients and providers with organized care coordination, accurate EMR documentation, and HIPAA-compliant communication. I’ve built my experience in fast-paced healthcare settings by keeping appointments moving and patients well-informed.

At Pulmonary Sleep and Critical Care Specialists (02/2025 – 12/2025), I initiated patient intake and screening, gathered comprehensive medical histories, and handled necessary documentation. I orchestrated patient scheduling, managed follow-ups, processed referrals, and helped ensure seamless coordination of care.

Before that, at Center Place Health (12/2023 – 02/2025), I served as the primary point of contact for patient scheduling and inquiries. I coordinated patient referrals, managed insurance authorizations, organized essential patient documentation, and maintained Electronic Medical Records with strict confidentiality. I communicated clearly with patients through phone, appointments, procedures, chat, and email.

I also supported providers clinically and administratively by accurately taking vitals, administering injections, and performing basic laboratory tests. Bilingual in Haitian Creole and English, I bring calm, compassionate service, strong time management, and multitasking to every workflow—while seeking a remote healthcare administrative or patient scheduling position.