Dante Sullivan
@dantesullivan
Claim Follow-Up Specialist who reduces denials with accurate billing support and advanced Excel tracking.
What I'm looking for
I’m a detail-oriented, results-driven professional with experience in customer service, billing support, and healthcare coordination. I’ve managed records accurately, resolved client concerns, and handled high-volume administrative tasks with efficiency.
In healthcare support and family caregiving, I coordinated hospital appointments and follow-ups over a four-year period. I communicated with healthcare providers about billing and medical documentation, tracked medical expenses, and maintained organized treatment records and payment history logs.
I’m strong in process-driven follow-up and documentation accuracy, with persistence that helps keep claims moving. I reviewed medical information and verified details before communication, while navigating healthcare processes with confidentiality and compliance.
I’m also proficient in telecommunications customer care through Africell Telecom Company, where I handled client inquiries, resolved issues, and processed transactions accurately. I’m currently expanding my knowledge in Revenue Cycle Management, Claims Processing, and Denial Resolution—while bringing my advanced Excel tracking and analytical mindset to your revenue cycle team.
Experience
Work history, roles, and key accomplishments
Customer Care & Office Support
Africell Telecom Company
Feb 2022 - Nov 2022 (9 months)
Handled client inquiries and resolved issues efficiently while maintaining high service standards. Processed and recorded transactions accurately, identified billing/customer record discrepancies, and managed documentation and data entry tasks.
Education
Degrees, certifications, and relevant coursework
Kampala International University
Hospitality Administration And Management
2019 - 2023
Studied Hospitality Administration and Management at Kampala International University in Kampala from February 2019 to January 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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