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Dante SullivanDS
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Dante Sullivan

@dantesullivan

Claim Follow-Up Specialist who reduces denials with accurate billing support and advanced Excel tracking.

Uganda
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What I'm looking for

I want to join a revenue cycle team where I can manage outstanding claims, reduce denials, and strengthen follow-up and documentation accuracy using advanced Excel—while learning and applying revenue cycle, claims processing, and denial resolution practices.

I’m a detail-oriented, results-driven professional with experience in customer service, billing support, and healthcare coordination. I’ve managed records accurately, resolved client concerns, and handled high-volume administrative tasks with efficiency.

In healthcare support and family caregiving, I coordinated hospital appointments and follow-ups over a four-year period. I communicated with healthcare providers about billing and medical documentation, tracked medical expenses, and maintained organized treatment records and payment history logs.

I’m strong in process-driven follow-up and documentation accuracy, with persistence that helps keep claims moving. I reviewed medical information and verified details before communication, while navigating healthcare processes with confidentiality and compliance.

I’m also proficient in telecommunications customer care through Africell Telecom Company, where I handled client inquiries, resolved issues, and processed transactions accurately. I’m currently expanding my knowledge in Revenue Cycle Management, Claims Processing, and Denial Resolution—while bringing my advanced Excel tracking and analytical mindset to your revenue cycle team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kampala International University logoKU

Kampala International University

Hospitality Administration And Management

2019 - 2023

Studied Hospitality Administration and Management at Kampala International University in Kampala from February 2019 to January 2023.

Tech stack

Software and tools used professionally

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