Danish Nasir
@danishnasir
Desktop Support Engineer at Accenture who resolved hardware, software, network, VPN, and email incidents and configured systems.
IndiaWhat I'm looking for
At Accenture, I provided Level 1 and Level 2 support for Windows laptops, desktops, and peripherals. I diagnosed and resolved hardware, software, network, VPN, and email incidents within SLA targets.
I also performed OS imaging, software deployment, system configuration, and asset life cycle management. I'm seeking to apply my networking and hands-on support experience in a computer networking, network support, NOC Engineer, or IT infrastructure role.
Experience
Work history, roles, and key accomplishments
Provided Level 1 & Level 2 technical support for Windows laptops, desktops, and peripheral devices. Diagnosed and resolved hardware, software, network, VPN, and email-related incidents within SLA targets.
Education
Degrees, certifications, and relevant coursework
Islamia College of Science and Commerce
Bachelor of Computer Applications, Computer Applications
2019 - 2023
Pursued a Bachelor of Computer Applications degree from Islamia College of Science and Commerce from 2019 to 2023.
Cisco Networking Academy
CCNA Trained, Networking
Completed CCNA training through Cisco's official NETACAD program.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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