Danilo Gervasoni
@danilogervasoni
Quality Assurance professional with a strong transition from hands-on testing to strategic leadership and process optimization.
BrazilWhat I'm looking for
Quality Assurance professional with a strong transition from hands-on testing to strategic leadership and process optimization.
Currently acting as a QA Lead, I focus on building quality-driven cultures, enabling teams, and designing efficient testing strategies that align with business goals.
My role goes beyond execution — I work closely with teams to:
• Improve QA processes and standards
• Support decision-making through quality insights
• Mentor and guide QA professionals
• Ensure delivery with confidence and predictability
I bring technical depth when needed, but my main focus today is empowering the team by mentoring junior professionals and new associates, in addition to structuring processes, acting as an account SME.
Experience
Work history, roles, and key accomplishments
Drive test scenario coverage from refinement to E2E execution for UAT, performing functional and non-functional manual and automated tests to ensure on-time, high-quality deliveries.
AI Training (Writer)
Outlier
Jul 2022 - Present (3 years 8 months)
Classify and evaluate Portuguese model outputs to improve generative AI training data and label accuracy across multiple projects.
Developed test plans and executed manual and automated tests for a Salesforce Commerce Cloud project, improving defect management with SAFe/Kanban processes.
Business Analyst
Deloitte Digital
Oct 2021 - Aug 2022 (10 months)
Gathered business requirements and prepared test plans for Salesforce Health Cloud implementations, and served as Scrum Master to standardize quality metrics and dashboards.
IT Asset Management Analyst
Algar Tech
Mar 2019 - Jul 2021 (2 years 4 months)
Managed IT asset lifecycle including acquisition, rollout and disposal using SM9, CMDB, ServiceNow and SCCM to maintain accurate inventory and compliance.
License Management Analyst
T-Systems Brazil
Nov 2014 - Aug 2017 (2 years 9 months)
Managed software license renewals, purchase orders and transfers, prepared business cases and supported international license regularization efforts.
Education
Degrees, certifications, and relevant coursework
Centro Universitário Cruzeiro do Sul
Bachelor's Degree, Systems Analysis and Development
2024 -
Bachelor's degree program in Systems Analysis and Development at Cruzeiro do Sul in Limeira.
Amazon Web Services
Training, Cloud / Generative AI
2024 - 2024
Completed the AWS Partner: Generative AI Essentials training.
Salesforce
Certification, Salesforce
2023 - 2023
Earned the Salesforce Certified Associate credential.
Microsoft
Certification, Cloud Computing
2021 - 2021
Completed the Microsoft Azure Fundamentals (AZ-900) course.
CertiProf
Certification, Agile / Scrum
2021 - 2021
Obtained the Scrum Foundation Professional Certificate from CertiProf.
City Hall of Lisbon
Course, Entrepreneurship
2015 - 2015
Completed an Entrepreneurship course offered by the City Hall of Lisbon.
Universidad Andrés Bello
Course, International Business
2012 - 2012
Completed an International Business course at Universidad Andrés Bello in Santiago.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
Job categories
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