
daniel ramos
@danielramos4
HR and administrative support intern at the U.S. Embassy who processed diplomatic accreditations and documented procedures.
What I'm looking for
At the Embassy of the United States of America, I managed diplomatic accreditation processes for U.S. personnel assigned to Honduras. I tracked files, coordinated documentation and approvals, and maintained physical and digital records.
I created two Standard Operating Procedures and developed a handbook on diplomatic accreditation procedures. I also participated in a Power BI and automation project on accreditation alerts.
At the Embassy of the Republic of Ecuador, I prepared diplomatic notes and official correspondence and supported communications with the Honduran Ministry of Foreign Affairs. I also assisted with consular records and administrative support for the Ambassador.
My customer service experience includes bilingual support for international money transfer inquiries at Pangea MoneyTransfer / IntouchCX and English-language support for Xfinity accounts at Comcast / Xfinity. I’m studying International Relations at Universidad Católica de Honduras “Nuestra Señora Reina de la Paz” (UNICAH) and am seeking junior HR, administrative, and programme support roles in international organizations.
Experience
Work history, roles, and key accomplishments
Human Resources Office Intern
Embassy of the United States of America
Jun 2026 - Sep 2026 (3 months)
Managed approximately 45 diplomatic accreditation processes for U.S. personnel, tracked files through the full lifecycle, and prepared official documentation and diplomatic notes. Created SOPs and supported onboarding and administrative functions.
Supervised Professional Practice
Embassy of the Republic of Ecuador
Jan 2026 - May 2026 (4 months)
Prepared diplomatic notes and official correspondence, provided administrative support to the Ambassador, and assisted with consular processes for Ecuadorian citizens.
Customer Service / International Money Transfer Operations
Pangea MoneyTransfer / IntouchCX
Nov 2025 - Jan 2026 (2 months)
Provided bilingual customer service and assisted customers with international money transfer inquiries. Reviewed transfer records and supported operational processes.
Customer Service / Telecommunications
Comcast / Xfinity — Startek
Jan 2023 - Jun 2024 (1 year 5 months)
Provided English-language customer support for residential Xfinity accounts, including billing inquiries, troubleshooting, and resolution of service and technical issues.
Education
Degrees, certifications, and relevant coursework
Universidad Católica de Honduras "Nuestra Señora Reina de la Paz" (UNICAH)
Bachelor's Degree, International Relations
Pursuing a Bachelor's Degree in International Relations with expected graduation in December 2026. Completed Supervised Professional Practice and relevant coursework in Public International Law, International Economics, Geopolitics, Negotiation and Conflict Resolution, and International Project Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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