At Kendra Scott, I complete daily manager-on-duty shifts, assign employees to appropriate work during peak times, and open and close the store according to company procedures.
I also adjust schedules to maintain adequate coverage when an employee calls off, and model customer service for the team.
At Jc Penney, I coordinated recruiting, interviews, orientations, and ongoing associate training. I also handled conflict resolution and performance management.
I created merchandising plans and employee schedules, keeping coverage aligned with peak times and labor budgets. At Sephora inside JCP, I supported merchandising and trained the team on relevant store processes and hazmat procedures.
