Open to opportunities

Daniella Charles

@daniellacharles

Message

Program manager with expertise in community management and stakeholder engagement.

Nigeria

Message

What I'm looking for

I seek a role that fosters collaboration and innovation, with opportunities for growth.

I am a dedicated program manager with over 4 years of experience in program design and coordination, significantly impacting more than 700 SMEs across Africa and the Middle East. My journey has been marked by leading teams of impact professionals and managing substantial program budgets, ensuring that objectives are met while maintaining profitability. I have a proven track record of delivering entrepreneurship support programs that enhance ecosystems and create sustainable opportunities for startups.

At Seedstars, I managed various programs aimed at empowering women-led businesses and addressing gender inequality. My efforts in creating impactful resources, such as the guidebook for women-led SMEs, have positively influenced numerous organizations and entrepreneurs. I thrive in environments that require strategic planning, stakeholder engagement, and community management, and I am passionate about fostering collaboration and driving engagement within diverse communities.

Experience

Work history, roles, and key accomplishments

Program Manager

Seedstars

Jan 2022 - Nov 2024 (2 years 10 months)

Managed and delivered entrepreneurship support programs across Sub-Saharan Africa and MENA, impacting over 5000 startups. Led the creation of guides to enhance access to mentorship and funding for women-led SMEs. Partnered with international donors to promote economic empowerment and conducted research for program performance tracking.

Program Design Stakeholder Engagement Data Analysis Budget Management Community Management G Suite Salesforce

Community Manager

Seedstars

Nov 2021 - Apr 2022 (5 months)

Built and managed online communities, organized over 18 events, and improved operational efficiency. Enhanced communication channels and promoted program milestones through newsletters and social media.

Community Management Stakeholder Engagement Social Media Management Communication G Suite Notion Airtable

Client Relations Manager

Landmark Africa

Feb 2020 - Aug 2021 (1 year 6 months)

Achieved sales targets through strategic planning and effective client relationship management. Acted as the primary contact for client inquiries, ensuring high satisfaction and advising on operational improvements.