DHDaniel Holeman
@danielholeman
Experienced supervisor skilled in operational efficiency and compliance.
United StatesWhat I'm looking for
As a dedicated professional with extensive experience in operational management, I currently oversee a team at AIR Communities, where I manage licenses, permits, and fees. My role involves ensuring compliance and accuracy in all operational processes, and I have successfully spearheaded the transition to electronic security deposit refunds, significantly improving efficiency and accuracy. My ability to develop training materials and process documents has standardized workflows, enabling seamless cross-functional integration.
Prior to my current position, I served as a Business Specialist, where I designed and implemented a comprehensive process for renewing operational permits and licenses across multiple properties. My experience in accounts payable and budgeting has equipped me with the skills necessary to streamline operations and ensure regulatory compliance. I have also honed my customer service and negotiation skills as a Collections Specialist, where I successfully negotiated payment plans and strengthened relationships with residents.
Experience
Work history, roles, and key accomplishments
Supervisor, Licenses, Permits, and Fees
AIR Communities
Feb 2021 - Present (4 years 4 months)
Oversee a team managing operational permits, business licenses, and resident payment processing, ensuring compliance and accuracy. Spearheaded the transition to electronic security deposit refunds, improving efficiency and accuracy.
Business Specialist
AIR Communities
Jan 2020 - Feb 2021 (1 year 1 month)
Designed and implemented a comprehensive process for renewing operational permits, licenses, and tax filings for multiple properties. Managed accounts payable processes and collaborated with other departments to streamline operations.
Collections Specialist
AIR Communities
Mar 2014 - Jan 2020 (5 years 10 months)
Negotiated payment plans with former residents to recover outstanding balances. Assisted with processing payments and strengthened customer service and negotiation skills.
Barista
Book and Bean Coffee Shop
Jul 2012 - Mar 2014 (1 year 8 months)
Delivered excellent customer service by preparing beverages and handling cash transactions in a fast-paced environment.
Audio/Video Assistant
H-D Productions, LLP
Jan 2011 - Jul 2012 (1 year 6 months)
Assisted in filming the Broncos Fan on Demand program, managing equipment setup and audiovisual feeds.
Dishwasher/Food Preparation
Indochine, Thai and Vietnamese Restaurant
Jan 2011 - Jul 2012 (1 year 6 months)
Supported kitchen operations through food preparation, dishwashing, and occasional table service.
Education
Degrees, certifications, and relevant coursework
SUSouthern New Hampshire University
Bachelor of Science, Accounting
Currently pursuing a degree in Accounting, focusing on financial principles, accounting practices, and business management.
UWUniversity of Wyoming
Completed two years of undergraduate coursework, gaining foundational knowledge in various subjects.
Legend High School
High School Diploma
Graduated with a high school diploma, completing a comprehensive curriculum that prepared for further education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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