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Daniel Figueroa

@danielfigueroa

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Virtual Assistant | Research & Data | Administrative & CRM Support

Costa Rica

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What I'm looking for

I’m seeking a role in Research & Data, Virtual Assistance, Administrative Support, Data Entry, CRM/Data Management, Market Research, or B2B Lead Research. I help teams research, organize, and manage information accurately using online research, data verification, Excel, CRM, reporting, and reliable administrative support.

I help small businesses, entrepreneurs, and B2B teams turn scattered information and administrative tasks into organized, verified, and ready-to-use data.

My core strength is Research & Data Support: online research on companies, markets, contacts, and business information; data gathering and verification; database creation and cleaning; duplicate and inconsistency detection; Excel/Google Sheets management; and preparation of accurate data for CRM systems, reporting, and decision-making.

I also provide Administrative & CRM Support, including data entry, record updates, document organization, email communication, follow-ups, calendar coordination, reporting, and general administrative support.

My Sales Support & Lead Research experience includes identifying B2B companies and decision-makers, researching prospects, verifying professional contact information, and delivering structured, CRM-ready databases. I combine AI-assisted discovery, multi-source research, and human verification to improve data quality.

Virtual Assistant & Lead Generation Specialist | Freelancer
Nov 2022 – Present
Research and data verification, data entry, CRM management, company/contact research, database building and cleaning, spreadsheet management, email communication, reporting, lead generation, and administrative support.

SDR / Administrative Support | ALCO S.A.
Apr 2025 – Jul 2026
CRM updates, lead qualification, data entry, appointment scheduling, customer database management, quotations, follow-ups, sales support, and administrative tasks.

Technical Services Specialist | Grupo Hotelero ISLAZUL
Mar 2021 – Mar 2022
Designed and implemented a structured information-management system that improved document organization, workflows, and information sharing.

Operations & Administrative Assistant | Hostal Casa Deysi
Aug 2012 – Nov 2022
Managed reservations, email, calendars, customer support, documentation, online platforms, and database maintenance.

Head of Maintenance Policy & Control | Empresa Inmobiliaria del Turismo
Jul 2006 – Jul 2012
Coordinated maintenance plans, projects, technical documentation, budgets, reporting, and operational information for hotel facilities.

Technical Specialist / Commercial Data Control | Pumping Equipment Factory
Sep 1991 – Jul 2006
Managed commercial data validation, quotations, invoicing, sales records, documentation, and technical-commercial information under ISO 9000 quality standards.

I bring accuracy, attention to detail, structured research, independent problem-solving, clear written communication, confidentiality, and consistent delivery.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Data Entry

Current

DF Remote Solutions

Feb 2023 - Present (3 years 8 months)

Responsibilities:
Data Entry, CRM Management, Internet Research, Lead Generation, Contact List Building, Company Research, Data Collection, Spreadsheet Management, Email Communication, Administrative Support
Achievements:
Improved client databases, increased lead quality, and streamlined administrative processes.

SDR / Administrative Support

ALCO SA

Apr 2025 - Jul 2026 (1 year 3 months)

Responsibilities:
CRM Updates, Lead Qualification, Data Entry, Appointment Scheduling, Customer Database Management, Sales Support, Administrative Tasks
Achievements:
Increased sales opportunities, improved CRM accuracy, Reduced response time

Administrative Assistant

Hostal Casa Deysi

Aug 2012 - Nov 2022 (10 years 3 months)

Responsibilities:
Reservation Management, Email Communication, Calendar Coordination, Customer Support, Administrative Documentation, Online Platforms Management, Database Maintenance
Achievements:
Excellent customer satisfaction, Accurate record management, Efficient operational coordination

Head of Department

Inmotur

Jul 2006 - Jul 2022 (16 years)

Supervised the execution of preventive maintenance programs for hotel facilities, ensuring compliance with schedules, quality standards, and operational objectives.
Managed budgets, maintenance plans, capital repair projects, and equipment replacement initiatives across multiple hotel properties.

Specialist in Technical Services

Grupo Hotelero ISLAZUL

Mar 2021 - Mar 2022 (1 year)

Coordinated preventive maintenance services for hotel facilities, ensuring the efficient operation of equipment and building systems.
Managed maintenance resources, monitored service execution, and controlled departmental budgets to optimize operational efficiency.

Technical Specialist

Fabrica Bombas de Agua

Sep 1991 - Jul 2006 (14 years 10 months)

Managed the validation of commercial data, invoicing, and sales records, ensuring compliance with ISO 9000 quality standards. Supported the sales team with key account documentation, analysis, and technical assistance throughout the pumping equipment manufacturing process.