Looking for a job

Daniel Cortez

@danielcortez

Bartender at Rock Bottom who delivers attentive service and handles customer needs in a fast-paced restaurant.

At Rock Bottom, I deliver customer service in a fast-paced restaurant while managing competing customer needs. I process cash and electronic payments and recommend options based on customers’ preferences.

I resolve customer concerns and work with restaurant team members to support efficient operations and consistent service. I’m currently a Bartender at Rock Bottom.

At SkyBox Taphouse, I supported bartenders and restaurant operations by maintaining an organized bar area. I earned a BA in Business Management from Hawaii Pacific University and hold certifications in digital ads, e-commerce, global marketing, and new audience development.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Rock Bottom

Aug 2023 - Present (3 years 2 months)

Delivered high-quality customer service in a fast-paced restaurant environment, managing multiple customer needs and processing payments accurately. Communicated with customers to provide recommendations and resolve concerns through active listening and clear communication.

Customer Service Cash Handling Communication Skills Problem Solving Teamwork

Barback

SkyBox Taphouse

Aug 2022 - Nov 2022 (3 months)

Supported bartenders and restaurant operations in a fast-paced service environment, maintaining an organized and efficient bar area to support timely customer service.

Bar Operations Organization Teamwork

Busser

Doraku Sushi

Jul 2021 - Jan 2022 (6 months)

Supported restaurant operations while maintaining cleanliness, organization, and service standards, assisting front-of-house staff in delivering an efficient and positive customer experience.

Cleanliness Organization Attention To Detail Teamwork