Daniel Betancourt Tirado

Developed, created, and tested internal applications using JavaScript, React.js, and MySQL to increase sales, productivity, and efficiency. Gathered and translated business requirements into code and technical documentation, and optimized a legacy system by rebuilding its interfaces with HTML, CSS, and JavaScript.

Collaborated with clients and project managers to understand software requirements, created software designs, and wrote, tested, and debugged code. Participated in planning and project management activities and implemented security best practices.

Contributed to the implementation of features and system improvements, collaborated in database design and optimization, and supported the development of AI-based solutions. Implemented backup systems and ensured website optimization for user experience and search engines.

Provided high-quality customer service and sales support, managed customer relationships to improve satisfaction and retention, and contributed to the growth of a recurring customer base.

Pursued a Technical Degree in Software Development, gaining practical skills in software engineering and development.

Earned certifications in Python Web Data, Data Structures, and Programming.

Earned a specialization in DevOps and Software Engineering.

Earned certifications in IT Security, IT Support Specialization, and Operating Systems.

Completed high school education at Universidad Pontificia Bolivariana in Medellín, Colombia.