Daniela Caicedo ADA
Open to opportunities

Daniela Caicedo A

@danielacaicedoa

Service Designer / UX Researcher

Colombia

What I'm looking for

I seek a role that fosters creativity and collaboration, allowing me to implement innovative design solutions.

I am an industrial designer with over 5 years of experience in service design and strategy, specializing in Design Thinking methodologies. My journey has taken me through various sectors, including insurance, banking, retail, and pharmaceuticals, where I have led consulting projects and workshops, implementing innovative solutions tailored to client needs.

Currently, I serve as a Service Design Leader at Háptica, where I continue to drive impactful projects. My academic background includes a Cum Laude graduation in Industrial Design from Universidad Icesi, complemented by international exchange experiences in France and the US. I am passionate about translating qualitative research into actionable business insights and facilitating co-creation workshops that foster collaboration and creativity.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Universidad Icesi logoUI

Universidad Icesi

Bachelor of Industrial Design, Industrial Design

2014 - 2019

Grade: Cum Laude

IT

Institute de Touraine

Exchange experience, Exchange Program

2014 - 2014

Concordia University logoCU

Concordia University

Exchange experience, Exchange Program

2013 - 2013

CJ

Colegio Jefferson

Bilingual Academic Bachelor, Bilingual Education

2011 - 2013

Completed bilingual academic studies, preparing for higher education and developing language skills.

Tech stack

Software and tools used professionally

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Daniela Caicedo A - Service Design Leader - Háptica | Himalayas