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Dani Abbasi379

@daniabbasi379

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Team Leader and Branch In-Charge at Lavnder, improving repeat business by 20% through customer service strategies.

Saudi Arabia

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What I'm looking for

I'm seeking to contribute my reception, customer relationship, and team leadership experience within a customer-centric organization.

At Lavnder, I was promoted from Receptionist to Team Leader and Branch In-Charge. I led a team of receptionists and managed customer relationships, helping increase repeat business by 20%.

I coordinated cash transactions and oversaw stock inventory, reducing shortages by 15%. Team meetings I conducted helped improve operational efficiency by 10%.

At Suzuki Danish Motor, I worked as a Receptionist and Assistant Store In-Charge, managing inventory and generating reports on stock movements. My work helped reduce stock discrepancies by 20%.

Earlier, as a Receptionist at Alpine Restaurant Nathiagali, I handled front desk operations, cash transactions, and daily reports. I also trained new staff and used customer feedback to improve service.

Experience

Work history, roles, and key accomplishments

Current

Team Leader Branch In charge

Current

Lavnder

Mar 2025 - Present (1 year 7 months)

Promoted from Receptionist to Team Leader and Branch In-Charge. Led a team of receptionists, managed cash transactions with zero discrepancies, and implemented customer service strategies that increased repeat business by 20%.

Customer Relationship Management Team Leadership Cash Handling Inventory Management Problem Solving Conflict Resolution Organization and Planning Reporting Analytical Skills

Receptionist

Lavnder

Jul 2024 - Mar 2025 (8 months)

Managed customer relationships and front desk operations, ensuring high satisfaction levels. Coordinated cash transactions and oversaw stock inventory, reducing shortages by 15%.

Customer Relationship Management Cash Handling Inventory Management Front Desk Operations Communication Skills Problem Solving

Receptionist & Assistant Store In-Charge

Suzuki Danish Motor

Jun 2021 - Jun 2024 (3 years)

Provided a welcoming environment, enhancing customer satisfaction scores by 30%. Managed inventory, reducing stock discrepancies by 20%, and generated reports on stock movements.

Customer Relationship Management Inventory Management Reporting Financial Transactions Communication Skills Problem Solving Sales Support

Receptionist

Alpine Restaurant Nathiagali

Jan 2020 - May 2021 (1 year 4 months)

Delivered excellent customer service and managed front desk operations. Handled cash transactions accurately and implemented customer feedback to improve service quality.

Customer Service Front Desk Operations Cash Handling Organization and Planning Training Reporting