Open to opportunities

DANA GREEN

@danagreen

Accounts manager coordinating school photography contracts and schedules, keeping CRM records accurate and clients taken care of.

United States

Message

What I'm looking for

I’m looking for roles where I can coordinate schedules and client services, keep databases and records accurate, and support programs through training, workshops, and careful communication.

I manage customer databases and annual contracts at Carolina Photography, coordinating photography schedules for about 400 schools and handling day-to-day client questions by phone and email.

Before that, I ran CRM and donor research at Lenoir Rhyne University, supported secure records and privacy compliance at NC Works Career Center, and delivered workshops and staff training across career services and community programs.

Experience

Work history, roles, and key accomplishments

Current

Accounts Manager

Current

Carolina Photography

Dec 2021 - Present (4 years 8 months)

Managed customer databases and annual contracts for school photography services. Coordinated photography schedules for approximately 400 schools and resolved customer concerns.

Account Management Customer Service Scheduling Database Management SharePoint

Prospect Researcher

Lenoir Rhyne University

Sep 2016 - Nov 2021 (5 years 2 months)

Managed CRM records and identified prospects for fundraising initiatives. Researched and developed detailed donor reports for university leadership.

CRM Research Donor Reporting Database Management

Records Manager & CSA

NC Works Career Center / Clay Wilson & Assoc

Jul 2015 - Jul 2016 (1 year)

Interviewed clients and assessed career needs to improve job placement outcomes. Assisted customers with resume creation, job searches, and unemployment services.

Resume Writing Job Search Assistance Records Management Workshop Facilitation