Madan User
@dan_met
Freelance Sound Engineer and educator delivering polished mixes and mastery, with customer-support and engineering expertise.
NetherlandsWhat I'm looking for
I’m currently a Freelance Sound Engineer, providing mixing and mastering for commercial productions while also educating others in music production. I focus on clean results, consistent workflow, and practical guidance you can apply immediately.
Before shifting fully into audio, I built a strong foundation through customer service and technical support work, including first line tech support for Harman Kardon and JBL with Salesforce and SAP. I also bring engineering depth from chemical and process roles—optimizing production processes, improving product recipes for biodegradable packaging, troubleshooting yield issues, and supporting research and project work such as emission modeling and air quality reporting.
Experience
Work history, roles, and key accomplishments
Freelance Sound Engineer
Freelance
Jun 2025 - Present (1 year 1 month)
Provided mixing and mastering for commercial productions. Offered education in music production.
Customer Service Specialist
Foundever – Harman Account
Sep 2023 - Apr 2025 (1 year 7 months)
Provided first-line technical support for Harman Kardon and JBL via calls and email. Used Salesforce and SAP to handle customer inquiries.
Warehouse employee
SLS
Feb 2023 - Jul 2023 (5 months)
Handled a complex warehousing system for various customers.
Administration employee
VPG Alu
Apr 2022 - Sep 2022 (5 months)
Processed orders in ERP software and handled contact with customers and suppliers.
Order picker
A.S. Watson
Jan 2022 - Mar 2022 (2 months)
Worked as an order picker.
All round production employee
Hylas
Mar 2020 - Jul 2021 (1 year 4 months)
Operated various machines in a company that produces sunscreens.
Process Engineer
Paperfoam
Mar 2016 - Aug 2018 (2 years 5 months)
Optimized production processes and improved product recipes for biodegradable packaging materials. Performed troubleshooting to improve production yield and supported development of a new climate chamber and waste management devices.
Research Associate
A.N. College Patna
Feb 2014 - Jun 2015 (1 year 4 months)
Developed a fluoride-specific adsorbent for drinking water sanitation.
Project Engineer
Ingenia Consultants & Engineers
Aug 2012 - Dec 2013 (1 year 4 months)
Worked on product and process development of biodegradable packaging materials. Assisted companies with environmental permit acquisition and performed emission modeling and air quality reporting.
Customer service employee
Bol.com
Jun 2006 - Aug 2007 (1 year 2 months)
Provided customer service at Bol.com.
Education
Degrees, certifications, and relevant coursework
Avans University of Applied Sciences
Bachelor of Applied Science (BSc), Chemical Engineering
2007 - 2011
Completed a Bachelor of Applied Science (BSc) in Chemical Engineering at Avans University of Applied Sciences in Breda from 2007 to 2011.
Mgr. Frencken College
Havo, Nature en Health
2001 - 2007
Studied Havo (Nature en Health) at Mgr. Frencken College in Oosterhout from 2001 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Website
madanmusic.comJob categories
Skills
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