Open to opportunities

Damilare Sunmonu

@damilaresunmonu

Message

Customer care provider and passionate educator who inspires learning through technology.

Nigeria

Message

What I'm looking for

I’m looking for a role where I combine customer support with educational technology and public speaking—helping people feel heard, learning with purpose, and using communication, time management, and leadership to drive results.

I’m a passionate educator and dynamic public speaker with a proven track record of inspiring and engaging educational technology integration. I’m skilled in delivering captivating presentations on a variety of topics, helping individuals reach their full potential through empowering learning experiences.

In my Customer Care Service Provider role in Ogun State,Nigeria(2020–2021), I handled incoming customer inquiries via phone call, email, or chat, and resolved customer complaints in a timely and professional manner. I maintained records of customer interactions and transactions, offered proactive recommendations to enhance the customer experience, and escalated complex problems to higher levels when necessary.

I also bring strong leadership and people skills from campus role, with a Bachelor of Arts (B.A. HONS) in Philosophy (2023) and confidence in counselling, networking, and decision making, I’m ready to contribute with clarity, empathy, and accountability.

Experience

Work history, roles, and key accomplishments

Faculty of Arts VP

Faculty of Arts Christian Student Association

Jan 2022 - Jan 2023 (1 year)

Served as Vice-President for the Faculty of Arts Christian Student Association (2022/2023), supporting student leadership and team collaboration.

Leadership Teamwork Communication Time Management Counselling Networking

Community Fellowship President

Christian Community Fellowship

Jan 2021 - Jan 2022 (1 year)

Held the President role for the Christian Community Fellowship (2021/2022), representing the student community through organized leadership and engagement.

Leadership Public Speaking Communication Networking Teamwork Time Management

Customer Care Service Provider

Jan 2020 - Jan 2021 (1 year)

Handled incoming customer inquiries via phone call, email, or chat, and resolved complaints in a timely and professional manner. Escalated complex issues to higher management and maintained records of customer interactions and transactions.

Customer Support Phone Support Email Support Chat Support Complaint Resolution Escalation Management Professional communication