
Damilare Odugbesan
@damilareodugbesan
I improve customer experiences and coordinate efficient daily operations.
What I'm looking for
I've spent more than eight years resolving customer concerns, strengthening client relationships, and keeping service operations running smoothly.
At Biyou Spa, I responded to customer inquiries and complaints, supported high customer satisfaction through communication and follow-up, trained new team members, and coordinated daily staff and client schedules.
Previously at FIT Spa, I managed appointments and client care while supporting daily operations and encouraging repeat business through strong customer relationships.
At Venivici Wellness Spa, I supervised daily activities, managed bookings and feedback, and focused on delivering an excellent customer experience.
Experience
Work history, roles, and key accomplishments
Customer Service / Operations Manager
Biyou Spa
Jan 2019 - Dec 2024 (5 years 11 months)
Responded promptly to customer inquiries and resolved complaints professionally. Coordinated daily operations and scheduling for staff and clients.
Spa Therapist / Operations Manager
FIT Spa
Jan 2015 - Dec 2019 (4 years 11 months)
Managed appointments and client care, supported daily operations, and built strong customer relationships to encourage repeat business.
Spa Manager
Venivici Wellness Spa
Jan 2013 - Dec 2015 (2 years 11 months)
Supervised daily spa activities, ensured excellent customer experience, and managed bookings and customer feedback.
Education
Degrees, certifications, and relevant coursework
Oprah Benson Beauty Training Institute
Spa Therapist Certification, Beauty Therapy
2011 - 2012
Completed beauty training at Oprah Benson Beauty Training Institute from 2011 to 2012.
Lagos City Computer School
Computer Training Certificate, Computer Training
2009 - 2010
Completed computer training at Lagos City Computer School from 2009 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Interested in hiring Damilare?
You can contact Damilare and 90k+ other talented remote workers on Himalayas.
Message DamilareGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
