DSDamien Stubbs
@damienstubbs
Senior Global HR & Transformation leader driving large-scale change and commercial outcomes.
United KingdomWhat I'm looking for
I am a Senior Global HR & Transformation Partner with 15+ years' experience delivering commercial optimisation, large-scale restructuring and regulatory turnaround across Europe, Asia and the Americas. I operate autonomously in fully remote, cross-timezone environments and am regularly relied upon to stabilise and optimise operating models at critical inflection points.
I've led programmes impacting up to 4,500 FTE, scaled operations from 50 to 500 FTE, and reduced cost-to-sales ratio from 2% to 0.75% through organisational redesign and outsourcing strategies. I have a proven record influencing C-suite and Group Legal leadership, executing transactions that generated tens of millions of euros in savings, and driving GDPR remediation that increased audit compliance to 97.5%.
I partner closely with executive stakeholders, unions and European Works Councils to protect culture and brand integrity during change. I prioritise retention, engagement and operational performance while delivering measurable commercial impact and sustainable operating model improvements.
Experience
Work history, roles, and key accomplishments
Led cross-functional divestiture programme impacting 4,500 FTE across 8 centres, delivering transactions that generated tens of millions in savings and reducing cost-to-sales ratio from 2% to 0.75% while maintaining operational stability and stakeholder trust.
Led enterprise-wide people transformation aligned to AI integration and operating model redesign across 8 global centres, removing two management layers and reducing cost base by ~25% while accelerating decision velocity.
Directed strategic communications and change for global restructures, rebranding and systems rollouts, line-managing teams across three countries and strengthening engagement within outsourced partner models.
Owned global HR strategy for Customer Service supporting 3,500 in-house and 10,000 outsourced staff; led GDPR remediation increasing audit compliance to 97.5%, secured fine reduction and delivered an entity sale with 88% operational cost saving.
Scaled Edinburgh customer service hub from 50 to 500 FTE, reduced attrition from 50% to 25% and elevated site to global centre-of-excellence through performance, compliance and market expansion support.
Education
Degrees, certifications, and relevant coursework
CCChartered Institute of Personnel and Development (CIPD)
CIPD Level 7 Advanced Diploma, Human Resources / People Management
Part-complete CIPD Level 7 Advanced Diploma in HR/People Management, indicating ongoing or incomplete postgraduate professional study.
Leading Mental Health First Aid
Leading Mental Health First Aid (SCQF Level 6), Mental Health / Wellbeing
Completed a Leading Mental Health First Aid course aligned to SCQF Level 6, focused on mental health awareness and first-response support in the workplace.
GAIA Leadership Development Retreat
Leadership Development Retreat, Leadership Development
Attended the GAIA Leadership Development Retreat focused on experiential leadership development and personal resilience.
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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