Open to opportunities

Richard Rendell

@richardrendell

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Global HR leader driving people strategy, employee experience and digital HR transformation.

United Kingdom

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What I'm looking for

I seek a permanent executive HR role where I can lead global people strategy, drive digital HR transformation, strengthen talent pipelines, and deliver measurable employee experience and cost‑efficient HR operations.

I am an impactful senior HR leader with 20+ years' cross-sector experience across the UK, EMEA and APAC, having directed HR strategy for large multinational organisations and Fortune 250 firms. I specialise in aligning people strategy with business objectives and delivering measurable outcomes through data-led HR and digital transformation.

I've built and scaled HR functions, led large teams (200+), managed global workforces of thousands, implemented HRIS (Oracle Fusion Cloud, Workday) and delivered cost-saving HR operations transformations. Key achievements include steering Concentrix EMEA growth from 700 to 7,500 FTE, delivering significant operational and HR cost savings, and orchestrating award-winning employee experience programmes.

I seek an executive-level, permanent HR role where I can embed strategic talent practices, strengthen leadership capability, and use technology and metrics to create high-performing, engaged global workforces that support growth and sustainable competitive advantage.

Experience

Work history, roles, and key accomplishments

Current

Interim Senior HR Leader

Current

Musgrave Group

May 2023 - Present (2 years 4 months)

Led HR operations transformation for Musgrave Group, delivering £100K p.a. savings, replacing HR ticketing with ServiceNow (75% reduction in cost per transaction) and authoring a board paper enabling £7M operational HR savings over five years.

ServiceNow HR Operations Change Management Employee Experience

Director of People

Flybe

Jan 2022 - Feb 2023 (1 year 1 month)

Built HR function from scratch to support Flybe relaunch, hired 300+ staff in 24 months, increased employee engagement from 11% to 98% and launched an award-winning tech-enabled engagement programme.

Talent Acquisition Employee Engagement HR strategy TA Programmes HRIS Stakeholder Management Board Reporting

Interim HR Director

AgrI-Merchant

Sep 2021 - Jan 2022 (4 months)

Conducted short-term compliance-focused assessment and provided actionable HR recommendations to senior leadership to improve governance and adherence to regulations.

Compliance

Chief People Officer

Royal Brunei Airlines

Oct 2019 - Jun 2021 (1 year 8 months)

Oversaw global HR for 16 countries and 200+ staff, led COVID-19 workforce crisis response reducing expenditure by over 70%, created a ten-year workforce plan and drove initiatives that won 'World's Leading Cabin Crew 2022'.

Crisis Management Workforce Planning DE&I Change Management Executive Leadership

Interim Project Lead – ER

Manchester Airport Group

Mar 2019 - Jul 2019 (4 months)

Led implementation of a unified standard contract for 12,000 employees, securing union agreement and driving anticipated administration cost savings of over £1.5M.

Employee Relations Stakeholder Management

Sr Director HR EMEA

Concentrix

Nov 2014 - Dec 2018 (4 years 1 month)

Directed HR and payroll across EMEA during hypergrowth, scaling workforce from 700 to 7,500 FTE, managed a £5M resourcing budget and implemented Oracle Fusion Cloud and Workday HCM across the region.

HRIS Implementation HR Operations Cultural Change Payroll

Global People Business Manager

IAG Cargo

Sep 2013 - Nov 2014 (1 year 2 months)

Developed organisational structure enabling carve-out from BA World Cargo and Iberia Cargo, supporting growth to £156M turnover within 12 months and managing processes impacting 1,200 staff.

Carve Out Employee Relations Change Management