I've led digital, AI, and enterprise platform transformation at The Cigna Group, translating healthcare, regulatory, and technology requirements into scalable products. I currently drive AI and GenAI enablement across the Individual & Family Plans portfolio while retaining ACA program ownership.
I delivered GenAI automation that reduced plan identification from four months to under two hours and established PHI compliance guardrails adopted as an enterprise template. I also scaled ACA membership to 776K covered lives across 11 states and helped move the business to its first profitable year.
Previously, I governed portfolios supporting 2,500 people and up to $34M in annual investment, improving productivity by 77% through Agile KPIs, governance, and Jira-based reporting. My background spans product delivery, Lean Portfolio Management, SAFe transformation, software development, and healthcare technology.
