Alexx Ng'ang'a
@alexnganga
I manage client accounts, collections performance, and accounting processes in commerce-focused organizations.
What I'm looking for
At Collection Africa Limited, I managed client relationships, monitored portfolio performance, and developed tailored recovery strategies using written demands, calls, SMS, email, and site visits.
I coordinated with debt collectors, field agents, call center teams, skip tracers, IT, and operations to improve account handling. I also prepared client status reports, identified service-expansion opportunities, and ensured collections complied with legal and internal standards.
Earlier, as an attachee at Collection Africa Limited, I handled invoicing, accounting records, petty cash and bank reconciliations, cheque writing, document filing, and statutory filings including NSSF, NHIF, NITA, HELB, PAYE, and VAT.
I'm building on my Bachelor of Commerce education in finance, accounting, marketing, and management, with a strong interest in contributing to organizational growth while continuously expanding my knowledge and skills.
Experience
Work history, roles, and key accomplishments
Assistant Librarian
KCA University
Jan 2022 - Sep 2023 (1 year 8 months)
Assisted with shelving, registered new books in the system, and helped with checking in and out of books.
Education
Degrees, certifications, and relevant coursework
KCA University
Bachelor of Commerce, Commerce
2019 - 2025
Pursued a Bachelor of Commerce degree, gaining a solid foundation in finance, accounting, marketing, and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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